Color scans create larger files than do black and white scans.

Most scanning applications allow users to control the compression used for output files. Refer to the documentation for the scanning application for more information.

Scanner buttons are not working correctly

After each step, press a button to see if it is working correctly. If the problem persists, proceed with the next step.

1.A cable might be loose. Ensure that the USB cable is securely connected.

2.The HP Scanjet 1000 scanner driver might not have installed. If so, use the HP Scanjet Software CD to install HP Scanjet 1000 scanner driver to enable the buttons.

3.Disconnect the USB cable, wait 30 seconds, and then reconnect the USB cable.

4.Restart your computer.

5.If the problem persists, the buttons might be disabled outside of the HP scanner driver. Try the following procedure:

a.Open Control Panel, select Scanners and Cameras (In Windows 7, the Devices and Printers tool), and then select your scanner model from the list.

b.Display the scanner properties:

y Windows 2000: Click Properties.

y Windows XP and Vista: Right-click your scanner model, and then click Properties.

c.Examine the buttons setting for your scanner:

Windows 2000: Ensure that the Disable Device Events option is not selected.

Windows XP, Vista, and 7: Ensure the Take No Action option is not selected.

d.Make sure that the application selected for the scan button is installed and functioning on your system.

See also

HP Scanjet 1000 scanner driver

Scanner paper path problems

yPaper jamming, skewing, misfeeds

yScanning fragile originals

yPaper does not feed successfully

yThe scanned image has streaks or scratches

yAn item loaded in the scanner jams repeatedly

yClear jams from the scanner

Paper jamming, skewing, misfeeds

yIf the page looks skewed as they feed into the scanner paper path, check the resulting scanned image in the software to ensure that it is not skewed.

yThe page might not be placed correctly. Straighten the page and center the page.

Troubleshooting 17