Service Information

Troubleshooting Tools

Table 2-1

Troubleshooting Checklist

 

 

 

 

 

 

LED state

Possible cause

Solution

 

 

 

 

 

Power LED off

No power applied to card

Check power to HP-PB bus/system,

 

 

 

verify adapter is properly seated in

 

 

 

its slot.

 

 

 

 

 

 

Blown fuse

Replace the adapter

 

 

 

 

 

Test LED on

Driver has detected a fatal

Consult console and/or log files for

 

 

hardware or software condition

error messages. Retry the

 

 

 

operation. If necessary, contact HP

 

 

 

or replace the adapter.

 

 

 

 

 

Link LED off

Card is not receiving link signals

Verify link has been started by the

 

 

from hub/switch

operator. If so, verify proper

 

 

 

configuration of the link and the

 

 

 

hub/switch port. Check/replace the

 

 

 

cable.

 

 

 

 

 

Activity LED off

Card is not sending or receiving

This condition is normal when the

 

 

data to/from the hub/switch

link LED is off or when the hub is

 

 

 

not sending or receiving data

 

 

 

to/from the adapter. If you believe

 

 

 

data is being sent/received, check

 

 

 

the hub/switch port configuration,

 

 

 

and also the network and/or MAC

 

 

 

address configuration for the link.

 

 

 

 

26

Chapter 2