3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

NOTE: The battery must be removed to gain access to the service tag. See the “Battery” section in Chapter 4 (“Removal and replacement procedures”) for battery removal and replacement instructions.

Item

Component

Description

 

 

 

(1)

Serial number (s/n)

This is an alphanumeric identifier that is unique to each product.

 

 

 

(2)

Product name

This is the product name affixed to the front of the computer.

 

 

 

Service tag 15