HP 200T manual HP inkjet printing supplies warranties

HP inkjet printing supplies warranties

HP warranties are clear, fair and easy to manage, giving you and your customers the knowledge that any defects will be resolved without question. This at-a-glance guide explains the levels of warranty that apply to different HP inkjet printing supplies.

Ink cartridges

HP ink cartridges are warranted to be free from defects in materials and workmanship for cartridge life until the HP ink is depleted, or the ‘end of warranty’ date has been reached, whichever occurs first.

Inkjet print cartridges

HP inkjet print cartridges are warranted to be free from defects in materials and workmanship for cartridge life until the HP ink is depleted, or the ‘end of warranty’ date has been reached, whichever occurs first.

Printheads

HP printheads are warranted to be free from defects in materials and workmanship for printhead life until the ‘end of warranty’ date has been reached, or ‘typical usage’ (as described in the printer manual or contract) is exceeded, whichever occurs first.

Warranty claims validation

We are committed to providing our customers with a consistently high quality printing experience and we maintain these standards by supplying only original, genuine HP products. Our warranty does not cover products that are empty or have been modified, refurbished, remanufactured, misused or tampered with in any way.

Returning HP product

In the event that a product proves defective, the customer should return it to the place of purchase, where a replacement will be given. Customers should provide their name, address, and phone number, as well as a brief description of the problem.