Chapter 2

(continued)

Behavior

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Identify a defective cartridge to identify

 

 

 

 

 

 

 

 

 

 

 

 

if only one cartridge is a defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

Both cartridge lights and attention light are blinking

The cartridge carriage inside the

 

 

 

 

 

 

 

 

 

 

 

 

printer has stalled.

 

 

 

 

 

 

 

 

 

 

 

 

Open cartridge door and make sure

 

 

 

 

 

 

 

 

 

 

 

 

the carriage is not obstructed, close

 

 

 

 

 

 

 

 

 

 

 

 

door, and then press the Start Copy

 

 

 

 

 

 

 

 

 

 

 

 

Black or Start Copy Color button to

 

 

 

 

 

 

 

 

 

 

 

 

resume.

 

 

 

 

 

 

 

 

 

Power light, both cartridge lights, and attention light are

The printer is in an error state.

blinking

To exit the error state, reset the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

product.

 

 

 

 

 

 

 

 

 

 

 

 

1. Turn off the product.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Unplug the power cord.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Wait a minute, then plug the

 

 

 

 

 

 

 

 

 

 

 

 

power cord back in.

 

 

 

 

 

 

 

 

 

 

 

 

4. Turn on the product.

 

 

 

 

 

 

 

 

 

 

 

 

If the problem persists, contact

 

 

 

 

 

 

 

 

 

 

 

 

Replace the cartridges.

 

 

 

 

 

 

 

 

 

 

 

 

 

One-in-All HP the know to Get

8 Get to know the HP All-in-One