Switch Overview

Troubleshooting

Troubleshooting

This section describes how to troubleshoot the Series 2510 Switch devices. You can perform more in-depth troubleshooting on the Switch 2510 using the software tools available with the switch, from the full-featured console interface or the built-in Web browser interface. For more information, see the chapter “Troubleshooting” in the ProCurve Series 2510 Switch Installation and Getting Started Guide, available on the ProCurve Networking Web site, www.procurve.com.

This section describes the following:■basic troubleshooting tips (page 14)■diagnosing with the LEDs (page 15)■testing the Switch by Resetting It (page 16)■ProCurve Customer Support Services (page 17)

Basic Troubleshooting Tips

Common problems and their solution are listed in the following table.

For more information on possible network problems and their solutions, refer to the technical note “Troubleshooting LAN Performance and Intermittent Connectivity Problems”, which can be found on the ProCurve Networking Web site, www.procurve.com, in the Information Library section, or refer to the chapter “Troubleshooting” in the ProCurve Series 2510 Switch Installation and Getting Started Guide, available on the ProCurve Networking Web site.

Problem

Resolution

 

 

Switch fails Power On Self

Troubleshoot using the LEDs. See “Diagnosing with the

Test (POST)

LEDs” on page 15

 

 

Link light does not light when

Look for loose or obviously faulty connections. If they

a cable is connected.

appear to be OK, make sure the connections are snug. If

 

that does not correct the problem, try a different cable

 

 

14