Table 7-6. Numerical Printer Messages

Control Panel

Event Log Explanation

Recommended

Message

Message

Action

13.XX PAPER JAM [LOCATION]

Paper is jammed at the specified location (and possibly at other locations).

If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.

See page 7-45.

For all paper jam messages, do the following:

1.Remove jammed paper from the specified location. Check the entire paper path for other pieces of paper in the path.

2.Open and close the Top Cover to clear the message.

3.If the jam reoccurs see “General Paper Path Troubleshooting” on page 7-45.

4.Check sensors and flags in the paper path for proper operation. For the locations of the sensors, see page 7-92.

13.1

PAPER JAM

13.1

Paper delay jam at paper

 

 

 

feed area.

13.2

PAPER JAM

13.2

Paper stopped jam at

 

 

 

paper feed area.

For 13.1 and 13.2:

1.Ensure that paper trays are loaded properly so paper can feed from the tray.

2.Check the input area for obstructions such as paper in the path. Also check to see if the Registration Assembly is damaged or if the Transfer Roller is out of place.

3.Check PS102 and PS103 for proper operation. Replace any defective sensors or flags. For locations of sensors, see page 7-92.

Troubleshooting the Printing System 7-29

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HP 4000, 4050 manual XX Paper JAM Location

4050, 4000 specifications

The HP LaserJet 4000 series is renowned for its reliability and efficiency, making it a staple in many business environments. The HP 4000 N and 4000 model variants have been designed with advanced printing technologies to enhance productivity and deliver high-quality output.

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