Troubleshooting the Printing System

Preliminary Operating Checks

Prior to troubleshooting a specific printer problem, you should ensure that:

The printer is being maintained on a regular basis as described in Chapter 4.

The customer is using acceptable paper as specified in the HP Printer Family Paper Specification Guide.

The printer is positioned on a solid, level surface.

The line voltage does not vary more than 10% from the nominal rated value as specified on the Power Rating Label.

The operating environment for the printer and paper is within the temperature and humidity specifications listed in Chapter 1 of this manual.

The printer is never exposed to ammonia fumes such as those produced by diazo copiers or office cleaning materials.

The printer is not exposed to direct sunlight.

Non-HP components (such as refilled Toner Cartridges, font cartridges, and memory boards) are removed from the printer.

Note

When moving the printer into a warm room from a cold location such

 

as a warehouse, various problems can occur due to condensation in

 

the printer. For example, if the Photosensitive Drum is cold, the

 

resistance of the photoconductive layer will be high. This will lead to

 

incorrect contrast. Leave the printer running for 10 to 20 minutes.

7-6Troubleshooting

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HP 4050, 4000 manual Troubleshooting the Printing System, Preliminary Operating Checks

4050, 4000 specifications

The HP LaserJet 4000 series is renowned for its reliability and efficiency, making it a staple in many business environments. The HP 4000 N and 4000 model variants have been designed with advanced printing technologies to enhance productivity and deliver high-quality output.

The HP 4000 N model is equipped with a robust 1200 dpi resolution, allowing for sharp text and graphics, which is essential for professional documents. It supports a print speed of up to 19 pages per minute, ensuring that even large print jobs are completed quickly. This model features a monthly duty cycle of up to 65,000 pages, making it suitable for medium to large workgroups that demand consistent performance.

One of the defining characteristics of the HP 4000 series is its standout paper handling capability. The standard configuration includes a 250-sheet input tray, a 100-sheet output tray, and the flexibility to expand with optional additional trays. Users can add up to three 250-sheet paper trays for extended capacity, facilitating long-printing tasks without frequent interruptions. The printer also supports various media sizes, ranging from letter to legal and envelopes, catering to diverse office printing needs.

Connectivity is another strength of the HP 4000 N model. It comes standard with a parallel port and a fast Ethernet interface, ensuring seamless integration into networked environments. This allows multiple users to share the printer without sacrificing print speed or quality. The built-in PCL and PostScript compatibility offer versatility when dealing with different print jobs and are crucial for ensuring that text and graphics are rendered correctly.

In terms of consumables, the HP 4000 series utilizes high-capacity toner cartridges, which not only reduce the frequency of replacements but also contribute to lower overall printing costs. Users can expect a yield of around 10,000 pages per cartridge, optimizing productivity and minimizing downtime.

The HP 4000 N and 4000 series are also recognized for their durability and ease of maintenance. With a straightforward control panel and intuitive cartridge replacement process, users can quickly manage their printing tasks. This user-friendly design reduces the learning curve for new staff and enhances overall team productivity.

In conclusion, the HP 4000 N model stands out with its superior print quality, excellent speed, and robust paper handling capabilities. These features, combined with its connectivity options and cost-efficient consumables, make it a valuable addition to any business looking to enhance its printing infrastructure. The durability and reliability of the HP 4000 series ensure that businesses can rely on these printers for their day-to-day operational needs.