above options, call HP while you are in front of your computer and scanner. For faster service, please be prepared to provide the following information:
–The scanner’s model number (located on the scanner)
–The scanner’s serial number (located on the scanner)
–The computer’s operating system
–The version of the scanner software (located on the scanner’s CD label)
–Messages displayed at the time the situation occurred
The applicable conditions for HP phone support are subject to change without notice.
Telephone support is free from the date of purchase for the period specified unless otherwise noted.
| Locations | Free phone support period |
|
|
Africa | 30 days |
|
|
Asia Pacific | 1 year |
|
|
Canada | 1 year |
|
|
Europe | 1 year (see the following tables for |
| details for each country) |
|
|
Latin America | 1 year |
|
|
Middle East | 30 days |
|
|
United States | 90 days |
|
|
English
User's Manual | 9 |