96 Hewlett-Packard Jornada 420 Palm-size PC

HP Jornada does not

The HP Jornada is designed to stay

auto-suspend when

on while connected to a computer.

connected to a desktop

This is the correct behavior. No

PC or when using the

action is needed.

modem.

 

 

 

HP Jornada

Batteries are too low to run the

automatically shuts

P/PC. When a critically low

down.

battery-power condition is

 

encountered, the HP Jornada

 

initiates a safety shutdown.

 

Connect to AC power and charge

 

the battery.

HP Jornada does not turn on when connected to AC power.

HP Jornada is locked up. Connect the HP Jornada to external power, and perform a soft reset. (See “Resetting” on page 99.) (Caution: You may lose any unsaved data when performing a soft reset.)

 

HP Jornada locks up

HP Jornada is locked up. Connect

 

when running

to AC power, and perform a soft

 

applications.

reset. (See “Resetting” on page 99.)

 

 

Note: Check battery power

 

 

regularly to ensure that the battery

 

 

is not running low on power.

 

 

 

 

 

HP Jornada does not

The display contrast is too light.

 

turn on or display

(For more information, see “Using

 

appears to be off, even

HP settings” on page 31.)

 

though power is on.

 

 

 

 

 

 

 

Backup file created

File format is not compatible, or file

 

with the HP backup

cannot be found.

 

application on another

Only a PIM database backup file

 

HP handheld device

 

(.dbb) can be restored from another

 

cannot be restored to

 

HP handheld device to the

 

the HP Jornada 420.

 

HP Jornada 420. Make sure that

 

 

 

 

you save the backup file (.dbb) in

 

 

the My Documents directory on the

 

 

other handheld device, and that the

 

 

My Documents directory is copied

 

 

to the CompactFlash Card used for

 

 

the restore action.