Chapter 8 Troubleshooting 95

8 Troubleshooting

If you encounter difficulties while using your HP Jornada 420, this chapter helps you find answers. If you need information about troubleshooting Microsoft® Windows® CE Services, click Windows CE Services Help Topics on the Help menu in the Mobile Devices window on your desktop PC.

The information in this chapter helps you:

·Troubleshoot basic problems

·Troubleshoot problems with remote connections

·Troubleshoot problems with the display

·Troubleshoot problems connecting by infrared

Troubleshooting basic problems

If you have a specific problem, review the information below to see if you can find the answer quickly. Or, go to the HP Jornada Web site at www.hp.com/jornada for current information about common difficulties.

 

Problem

Diagnosis / Remedy

 

 

 

 

 

HP Jornada does not

Battery power is too low to run the

 

turn on when not

P/PC. Connect to AC power, and

 

connected to AC power.

then turn on your HP Jornada.

 

 

(Charge the battery regularly to

 

 

avoid running out of battery

 

 

power.)

 

 

 

 

 

Battery runs out of

You are using your HP Jornada in

 

power quickly.

ways that drain the batteries

 

 

quickly. See “Managing battery

 

 

power” on page 16.