Service label
When ordering parts or requesting information, provide the computer serial number and model number provided on the service label, which is found on the bottom of the computer.
Item | Component | Description |
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(1) | Product name | This is the product name affixed to the front of |
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| the computer. |
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(2) | Serial number (s/n) | This is an alphanumeric identifier that is unique to |
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| each product. |
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(3) | Part number/Product number (p/n) | This number provides specific information about the |
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| product’s hardware components. The part number helps |
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| a service technician determine what components and |
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| parts are needed. |
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(4) | Warranty period | This number describes the duration of the warranty |
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| period for the computer. |
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(5) | Model description (select models only) | This is the alphanumeric identifier used to locate |
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| documents, drivers, and support for the computer. |
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30 Chapter 4 Removal and replacement procedures
