4
Troubleshooting
Troubleshooting resources
If you experience computer problems, perform the following troubleshooting steps:
1.Refer to “Quick troubleshooting,” the next section in this chapter.
2.Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support.
✎Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline.
3.Contact Customer Care for further assistance.
Getting Started |
