You should use USB RNDIS mode if you are transferring large files and do not have any connection issues between your HP iPAQ and your computer.

To change to ActiveSync RNDIS mode on your HP iPAQ:

1.Press Start > Settings > Connections > More… > USB.2.Press Menu > ActiveSync Settings.

3.Scroll and select RNDIS.

4.Press Done.

Troubleshooting Help for Synchronization Issues

Following is a list of symptoms that may indicate synchronization issues:

●No ActiveSync chimes sound (or a gray icon displays), and there is no activity in the ActiveSync window on your computer.

●ActiveSync chimes sound, and the ActiveSync icon on your computer changes to a swirling green icon. The retrieving settings message appears on your computer, but the ActiveSync connection drops prior to establishing the partnership.

●ActiveSync is searching for a connection but cannot establish one. (The green icon on your computer continues to spin.)

●Synchronization has been established between your HP iPAQ and computer but connection is dropped. (The green icon on your computer stops spinning and grays out.)

●Firewall or other network protection software message box is displayed for ActiveSync to access the network or Internet.

Following is a list of troubleshooting tips if you experience difficulty while synchronizing your HP iPAQ and computer. Try the following solutions to troubleshoot any synchronization issues:

●Check the Operating System (OS) on your computer before you begin synchronizing information between your HP iPAQ and computer. The synchronization method varies depending on the OS running on the computer.

If your computer is running Windows XP or an earlier version, synchronization settings are managed through Microsoft ActiveSync. Microsoft ActiveSync 4.5 is available on the Getting Started CD. You may also visit http://www.microsoft.com/windowsmobile for more information or to download Microsoft ActiveSync.

If your computer is running Windows Vista, synchronization settings are managed through Windows Mobile Device Center. Visit http://www.microsoft.com/windowsmobile to download Windows Mobile Device Center.

NOTE: HP does not guarantee the accurate functionality of any third party applications with Windows Vista.

●If you are running ActiveSync 4.5 or later and personal firewall software on your computer, please add ActiveSync to the firewall program's exception list.

(Firewall software, such as Sygate Personal Firewall, TrendMicro PC-cillin Internet Security 2005, Norton Personal Firewall, McAfee Personal Firewall, or Zone Alarm Security Suite may block synchronization.) Refer to the documentation that came with your firewall program to determine how to add ActiveSync 4.5 or later to the program's exception list. To further troubleshoot a firewall application and enable ActiveSync 4.5 or later, visit: http://www.microsoft.com/windowsmobile.

Troubleshooting Help for Synchronization Issues 17