Why do I hear disturbing noises during a phone call?

You may hear disturbing noises if you use your HP iPAQ near a microwave oven, speakers, or a television set. Avoid using your HP iPAQ near such items as it has an adverse effect on the voice quality.

Why are the standby and talk time shorter at times?

Follow the guidelines given below to improve the standby and talk times on your HP iPAQ.

●The HP iPAQ may consume more power when the signal reception is poor. Try to move to an open location when you use your HP iPAQ.

●If you are using a new battery, it may take several charging and discharging cycles for the battery to reach its original capacity. Use the HP iPAQ after charging it completely.

●If your battery is very old, replace it with a new one.

●Avoid using the HP iPAQ in very high or low temperature environments. The efficiency of a battery can be effected by extreme temperature conditions.

Why does the HP iPAQ operate slowly at times?

It is recommended to have at least 1.5 to 2 MB of free memory space on your HP iPAQ for the device to operate efficiently. To check the free memory space, press Start > Settings > More… > About. Remember to delete or transfer old messages and pictures on your HP iPAQ to free available memory space.

Why do I see the Home screen layout error message on my HP iPAQ display screen?

You will get a Home screen layout error message if you did not select a Home screen layout. To correct this, press Start > Settings > Home Screen and select a layout for the Home screen.

I have trouble charging my battery. What should I do?

If you have trouble charging your battery, please perform the following checks:

●Is the battery charger correctly plugged into the battery charger socket on the HP iPAQ?

●Is the power cord of the charger damaged?

●Is the battery very old? If yes, replace with a new battery and try again.

I am unable to use the ActiveSync feature. What should I do?

To be able to use the ActiveSync feature, upgrade your computer to the latest version of ActiveSync. It is recommended to use ActiveSync 4.5 or a higher version. Visit http://www.microsoft.com/downloads for the latest versions.

80 Chapter 18 Frequently Asked Questions