100 HP Jornada 520 Series User’s Guide

Problem

Diagnosis/Remedy

 

 

HP Jornada does not turn

HP Jornada has run out of power. Charge

on or display appears to be

the device by connecting to ac power

off, even though power is

 

on.

 

 

 

Backup file created with the

Only PIM data can be migrated to HP

HP backup application on

Jornada 520 Series Pocket PCs. Because

another HP handheld device

the HP Jornada 520 Series Pocket PC uses

cannot be restored to the

a newer operating system, it is

HP Jornada.

recommended that you restore PIM data

 

from an older device by using Microsoft

 

ActiveSync or Microsoft Outlook rather than

 

HP backup. Synchronize your older HP

 

handheld device with Microsoft Outlook on

 

your desktop PC, and then establish a new

 

partnership to transfer data to your new HP

 

Jornada.

 

 

Difficult to install or run

Software that runs on previous HP handheld

software from previous HP

devices may not run on your HP Jornada

handheld on HP Jornada

520 Series Pocket PC. Because the HP

520 Series.

Jornada 520 Series Pocket PC uses a

 

newer operating system, software built for

 

previous-generation Windows CE for palm-

 

sized PCs (such as HP Jornada 430/420)

 

may not run on your HP Jornada 520

 

Series. Check with the software vendor for

 

an upgrade or newer version that will run on

 

the HP Jornada 520 Series.

 

 

Inaccurate response to

The calibration of the touch screen may be

stylus tap.

off. Realign the touch screen by pressing

 

and holding the On/Off button to open the

 

Align Screen control panel.

 

 

Cannot find or replace main

The HP Jornada 520 Series is designed with

or backup battery.

an integral high-performance rechargeable

 

Li-ion battery for operation and data

 

retention. You need only connect to external

 

power to charge the battery for

 

uninterrupted usage and data retention.