Printer failure, Ink cartridge problem | HP 7525, 7520 manual

Chapter 10

Printer failure

If you have already turned the printer off and then on, and this does not solve your problem, contact HP support for help.

Click here to go online for more information.

Ink cartridge problem

To solve ink cartridge problem

1.Try removing and reinserting the cartridges. Make sure the cartridges are in the correct slots.

2.If reinserting the cartridges does not work, try cleaning cartridge contacts.

To clean cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges outside of the product longer than 30 minutes. This could result in damage to both the printhead and the ink cartridges.

a. Check that power is on.

b. Open the cartridge access door.

Wait for the print carriage to move to the middle of the product.

c. Press tab on the cartridge indicated in the error message, then remove it from slot.

d.	Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the
	ink cartridge.

58 Solve a problem

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HP 7525, 7520 manual Printer failure, Ink cartridge problem, To solve ink cartridge problem, To clean cartridge contacts

Contents

HP Photosmart 7520 Series Page Contents Additional fax setup HP Photosmart 7520 Series Help Chapter HP Photosmart 7520 Series Help Get to Know the HP Photosmart Printer partsFront view of the printer Top and rear views of the printer Control panel features Chapter Tips for getting to know the printer Chapter Get to Know the HP Photosmart How do I? Chapter How do I? Print Print photos from a memory card Print photo on full-size paper Load paperMemory cards and slots Select Print Media Load mediaLoad 10 x 15 cm 4 x 6 inch paper a. Raise photo tray lid Load A4 or 8.5 x 11 inch paper a. Raise the photo tray Load envelopes Recommended papers for photo printing Recommended papers for printing and copying Tips for print success Print tips Chapter Print Copy and scan Scan to a computer, memory device, or emailTo scan to a computer, memory device, or email Copy text or mixed documents Sided copy Touch Print Settings Tips for copy and scan success Chapter Copy and scan Use Web Services How to get started with ePrintPrint with HP ePrint Your printer is protected Tips for using Web Services Tips for printing apps and using ePrintUse HP Print Apps Visit the HP ePrintCenter website Fax Send a faxSend a standard fax To send a standard fax from the printer control panel Send a standard fax from the computer Send a fax manually from a phoneTouch Black or Color Windows Send a fax using monitor dialing Send a fax from memoryTo send a fax manually from an extension phone Send a fax in Error Correction Mode Schedule a fax to send later To change the ECM setting from the control panel Receive a faxReceive a fax manually To receive a fax manually Set up backup fax To set Backup Fax Reception from the printer control panelReprint received faxes from memory To reprint faxes in memory from the printer control panel Forward faxes to another number Set the paper size for received faxesSet automatic reduction for incoming faxes Block unwanted fax numbers Set up speed-dial entries Change fax settings Set up and change speed-dial entriesDelete speed-dial entries Print a list of speed-dial entries Configure the fax header Set the answer mode Auto answerSet the number of rings before answering Change the answer ring pattern for distinctive ring Set the dial typeSet the redial options Fax and digital phone services Set the fax sound volumeSet the fax speed Fax over Internet Protocol Use reports Print fax error reports Print fax confirmation reportsPrint and view the fax log Clear the fax log Print the details of the last fax transactionPrint a Caller ID Report View the Call History Chapter 40 Fax Clean cartridges automatically Work with cartridgesCheck the estimated ink levels Align printer Replace the cartridges Replace the cartridges Cartridge warranty information Order ink supplies Tips for working with ink Chapter Work with cartridges WiFi Protected Setup WPS ConnectivityAdd the HP Photosmart to a network Change from a USB connection to a wireless network Wireless with a router infrastructure networkTo connect the product with the Wireless Setup Wizard To change from a USB connection to a wireless network Change network settings Wireless DirectConnect a new printer Tips for setting up and using a networked printer Advanced printer management tools for networked printersTo open the embedded Web server About cookies Advanced printer management tools for networked printers Chapter Connectivity Solve a problem Clearing paper jam from the two-sided printing accessoryTo clear a paper jam from the two-sided printing accessory Get more help Clearing paper jam from the Automatic Document Feeder To clear a paper jam from the automatic document feeder Solve print problem Solve copy and scan problemClear carriage jam Solve networking problem HP support by phonePhone support period Placing a call After the phone support period Additional warranty options Cartridge supply upgrade Check cartridge access doorPrepare printer Printhead failure Ink cartridge problem To solve ink cartridge problemTo clean cartridge contacts Printer failure Setup cartridges Older generation cartridges To disable the usage information function Technical informationCartridge chip information Specifications Print specifications Copy specificationsInk cartridge yield Scan specifications Environmental product stewardship program Material safety data sheets Eco-TipsPaper use Plastics Auto Power-Off Set the Energy Save ModePower consumption To enable or disable Auto Power-Off Chapter Environmental product stewardship program EU battery directive Regulatory notices Regulatory model identification numberFCC statement Chapter Products with wireless LAN devices Regulatory telecommunication noticesFrance Chapter Technical information Regulatory wireless statements Exposure to radio frequency radiation Regulatory notices Chapter Technical information Additional fax setup Set up faxing parallel phone systemsCountries/regions with a parallel-type phone system Select the correct fax setup for your home or office Case a Separate fax line no voice calls received Back view of the printer Case B Set up the printer with DSL To set up the printer with a separate fax line To set up the printer with DSL Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring service To set up the printer with a shared voice/fax line Case E Shared voice/fax line To set up the printer with voice mail Case F Shared voice/fax line with voice mail Set up the printer with a computer dial-up modem To set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modem Telephone wall jack Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Set up faxing parallel phone systems Chapter Set up faxing parallel phone systems To set up the printer with a computer DSL/ADSL modem Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the printer control panel Chapter Additional fax setup Symbols/Numerics Index 100