HP 9250C Control-panel messages, Control-panel message types, Resolve control-panel messages

Control-panel messages

Control-panel message types

Four types of control-panel messages can indicate the status of or problems with the device.

Message type	Description
Status messages	Status messages reflect the current state of the device. They inform you of normal device operation
	and require no interaction to clear them. They change as the state of the device changes. Whenever
	the device is ready, not busy, and has no pending warning messages, the status message Ready
	appears if the device is online.
Warning messages	Warning messages inform you of data and scan errors. These messages typically alternate with the
	Ready or status messages and remain until you touch OK. Some warning messages are clearable.
	If Clearable Warnings is set to Job on the device Device Behavior menu, the next job clears these
	messages.
Error messages	Error messages communicate that some action must be performed, such as clearing a jam.
	Some error messages are auto-continuable. If Auto-Continueis set on the menus, the device will
	continue normal operation after an auto-continuable error message appears for 10 seconds.
		NOTE: Pressing any button during the 10-second auto-continuable error message
		overrides the auto-continue feature, and the button function takes precedence. For example,
		pressing the Stop button pauses scanning and offers the option to cancel the job.

Critical-error messages Critical error messages inform you of a device failure. Some of these messages can be cleared by turning the device off and then on. These messages are not affected by the Auto-Continuesetting. If a critical error persists, service is required.

Resolve control-panel messages

Table 6-1Control-panel messages

Control panel message	Description	Recommended action
11.XX - Internal clock error To continue	The device real time clock has experienced	Whenever the device is turned off and then
touch OK	an error.	turned on again, set the time and date at the
		control panel. See Time/Scheduling menu
		on page 19.
		If the error persists, you might need to replace
		the formatter.
30.1.YY Scanner failure	An error has occurred in the scanner.	Turn the device off and then on.
		If this message persists, contact an HP-
		authorized service or support provider. (See
		the HP support flyer, or go to www.hp.com/
		support/9250c.)

49.XXXXX ERROR To continue turn off then on

A critical firmware error has occurred.

Turn the device off, and then turn the device on.

If this message persists, contact an HP- authorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/9250c.)

ENWW Control-panel messages 71