You also have the option of taking your PC to an
HP Authorized Service Provider. The ASP can facilitate the service on your PC. Visit www.hp.com/us/support to find the nearest authorized support provider in your area.
Software
Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by HP on the HP Pavilion PC or that was included with the HP Pavilion PC at the time of your purchase or lease of the product. Technical support for software is available for thirty (30) days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first year, technical support for software that was either preinstalled by HP on HP Pavilion PC or included with the HP Pavilion PC at the time of your purchase or lease of the product is available for a fee.
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT FOR A REFUND WITHIN THE REFUND POLICY OF YOUR PLACE OF PURCHASE.
The HP Software Product License Agreement will govern all Software which is provided to you with the exception of Microsoft Software and any other software governed by its own end user license agreement. Microsoft Products are licensed to you under the Microsoft End User License Agreement (EULA) contained in the Microsoft documentation online. Other software may contain a EULA in its online documentation.
HP SOFTWARE PRODUCT
LICENSE AGREEMENT
The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP.
License Grant. HP grants you a license to Use one copy of the Software. “Use” means storing, loading, installing, executing or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for “concurrent use,” you may not allow more than the maximum number of authorized users to Use the Software concurrently.
Ownership. The Software is owned and copyrighted by HP, its subsidiaries, or third party suppliers. Your license
confers no title to, or ownership in, the Software and is not a sale of any rights in the Software. HP’s third party suppliers may protect their rights in the event of any violation of these License Terms.
Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network.
If your Computer was shipped with a Recovery CD, (i) the Recovery CD and/or Support Utility software may be used only for restoring the hard disk of the HP computer system with which the Recovery CD originally was provided, and
(ii)if separate EULA(s) are included with your Computer for any other Microsoft products which are included on the Recovery CD, those Microsoft products are subject to the terms of their respective EULA(s).
No Disassembly or Decryption. You may not disassemble or decompile the Software unless HP’s prior written consent is obtained. In some jurisdictions, HP’s consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software.
NO WARRANTY. The Software is being delivered to you “AS IS” and HP and its suppliers make no warranty as to its use or performance. HP AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE. EXCEPT FOR ANY WARRANTY, CONDITION, REPRESENTATION OR TERM TO THE EXTENT TO WHICH THE SAME CANNOT OR MAY NOT BE EXCLUDED OR LIMITED BY LAW APPLICABLE TO YOU IN YOUR JURISDICTION, HP AND ITS SUPPLIERS MAKE NO WARRANTIES, CONDITIONS, REPRESENTATIONS, OR TERMS (EXPRESS OR IMPLIED WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE) AS TO ANY MATTER INCLUDING WITHOUT LIMITATION NONINFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, INTEGRATION, SATISFACTORY QUALITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.
LIMITATION OF LIABILITY. IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES, CLAIMS OR COSTS WHATSOEVER OR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL DAMAGES, OR ANY LOST PROFITS OR LOST SAVINGS, EVEN IF AN HP REPRESENTATIVE HAS BEEN
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