Managing and updating software | HP A7V-M, D3L12AW#ABA manual

Managing and updating software

HP provides several tools for managing and updating software on client computers:

●HP Client Manager for Altiris (select models only)

NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.

●HP CCM (Client Configuration Manager) (select models only)

●HP SSM (System Software Manager)

HP Client Manager for Altiris (select models only)

HP Client Manager for Altiris integrates Intelligent Manageability technology into Altiris software. HP Client Manager for Altiris provides superior hardware management capabilities for HP devices:

●Detailed views of hardware inventory for asset management

●System Checkup monitoring and diagnostics

●Web-accessible reporting of business-critical details such as thermal warnings and memory alerts

●Remote updating of system software such as device drivers and the system BIOS

NOTE: Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software (purchased separately).

When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions software (installed on an administrator computer), HP Client Manager for Altiris provides increased management functionality and centralized hardware management of client devices for the following IT life-cycle areas:

●Inventory and asset management

◦Software license compliance

◦Computer tracking and reporting

◦Computer lease contract information and fixed asset tracking

●System software deployment and migration

◦Windows® migration

◦System deployment

◦Personality (personal user settings) migration

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HP A7V-M, D3L12AW#ABA manual Managing and updating software, HP Client Manager for Altiris select models only

Contents

HP ProBook User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives External media cards 165 Top components FeaturesIdentifying hardware TouchPad Features Lights Features Buttons and fingerprint reader Control Panel Performance and Maintenance Control Panel Performance and Maintenance Power Options Features Keys Fn key Front components Right-side components Features Left-side components Rear components Component Description Bottom components Display components Wireless antennas select models only Component Description Identifying the labels Additional hardware componentsPage Wireless, modem, and local area network Using wireless devices select models only Using the wireless button Identifying wireless and network iconsUsing the wireless controls Using operating system controls Using Wireless Assistant software select models onlyUsing HP Connection Manager select models only Select Start All Programs HP HP Connection Manager Protecting your Wlan Using a Wlan device select models onlySetting up a Wlan Work behind a firewall Use a wireless transmitter with built-in securityUse wireless encryption Close your network Select Start Connect To Connecting to a WlanRoaming to another network Using HP Mobile Broadband select models only Inserting a SIM Removing a SIM Page Using a Bluetooth wireless device Bluetooth and Internet Connection Sharing ICS Select Properties Hardware Device Manager Network Adapters Troubleshooting wireless connection problemsCannot create a Wlan connection Current network security codes are unavailable Click the Wireless Networks tabCannot connect to a preferred network Cannot connect to the wireless router Wlan connection is very weak Using the modem select models only Connecting a modem cable Selecting a location setting Viewing the current location selection Adding new locations when traveling Check for pulse or tone dialing Solving travel connection problemsCheck the telephone line type Set the modem to ignore dial tones Clear the check box for Wait for dial tone before dialing Connecting to a local area network LAN Pointing devices and keyboard Using pointing devicesUsing the keyboard Displaying system information Function Hotkey Initiating Standby Switching the screen image Displaying Power Assistant Decreasing screen brightness Increasing screen brightness Using the embedded numeric keypad Using HP QuickLookUsing keypads Enabling and disabling the embedded numeric keypad Using the integrated numeric keypadSwitching key functions on the embedded numeric keypad Using an optional external numeric keypad Cleaning the TouchPad and keyboard Multimedia Multimedia featuresAdjusting the volume Multimedia software Accessing your preinstalled multimedia software Installing multimedia software from a disc Checking your audio functions Connecting external audio devicesAudio Page Using the DisplayPort Connecting an external monitor or projectorUsing the external monitor port VideoPage Identifying the optical drive Using optical discs CDs, DVDs, and BDsOptical drive select models only Selecting the right disc CDs, DVDs, and BDs Playing a CD, DVD, or BD Blu-ray Discs BDs Observing the copyright warning Configuring AutoPlayChanging DVD region settings Select Start All Programs Roxio Creator Business Copying a CD, DVD, or BDCreating burning a CD, DVD, or BD Troubleshooting Removing an optical disc CD, DVD, or BD Computer does not detect the optical drive Set Color quality to Medium 16 bit Disc does not playDisc does not play automatically Click Start My Computer Movie is not visible on an external display Device driver must be reinstalledMovie stops, skips, or plays erratically Select Start All Programs HP HP Update Obtaining Microsoft device drivers Adjusting webcam properties Webcam select models only Capturing business card images Page Using power-saving states Power managementSetting power options Initiating and exiting Standby Select Start Turn Off Computer Using the Power MeterInitiating and exiting Hibernation Viewing the current scheme Using power schemesSelecting a different power scheme Clear the Always show icon on the taskbar check box Setting password protection upon exiting Standby Customizing power schemes Starting Power Assistant Using Power Assistant select models onlyUsing external AC power Select Start All Programs HP HP Power Assistant Using battery power Connecting the AC adapter Displaying the remaining battery charge Inserting or removing the battery Charging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Page Fully charge the battery Calibrating a batteryResolving a low battery level Disable Hibernation and Standby Discharge the battery Fully recharge the battery Conserving battery powerStoring a battery Reenable Hibernation and Standby Disposing of a used battery Replacing the battery Select Start Turn Off Computer Turn Off Testing an AC adapterShutting down the computer Handling drives Identifying installed drivesDrives Page Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Identifying HP 3D DriveGuard status Using HP 3D DriveGuardUsing HP 3D DriveGuard software Page Replacing a hard drive in the hard drive bay Page Page Replacing a hard drive Replacing a drive in the upgrade bayRemoving the protective insert Page Page Replacing an optical drive Page Page External devices Using a USB deviceConnecting a USB device Using USB legacy support Stopping and removing a USB device Stopping and removing a 1394 device Using a 1394 deviceConnecting a 1394 device Page Using a serial device select models only Using external drives Using optional external devices Using a docking device Inserting a digital card Using Media Card Reader cardsExternal media cards Stopping and removing a digital card Inserting an ExpressCard Using ExpressCards select models onlyConfiguring an ExpressCard Stopping and removing an ExpressCard External media cards Removing a smart card Using Smart Cards select models onlyInserting a smart card Memory modules Page Page Page Upgrading a memory module in the primary memory module slot Page Page Page Increasing the hard drive space for the Hibernation file Security Protecting the computer Setting passwords in Computer Setup Using passwordsSetting passwords in Windows Bios administrator password Managing a Bios administrator password Page Using Computer Setup DriveLock Entering a Bios administrator password Setting a DriveLock password Entering a DriveLock password Changing a DriveLock password Removing DriveLock protection Using Computer Setup Auto DriveLockEntering an Automatic DriveLock password Removing Automatic DriveLock protection Securing system devices Using Computer Setup security featuresViewing Computer Setup System Information Using Computer Setup System IDs Using antivirus software Using firewall software Installing critical security updates Using HP ProtectTools Security Manager select models only Installing a security cable Software Updates Updating software Updating the Bios Determining the Bios version Downloading a Bios update Updating programs and drivers Click Download Backup and recovery Click Start All Programs Accessories System Tools Backup Backing up your information Recovering the operating system and programs Performing a recoveryRecovering your information Using Computer Setup Computer SetupStarting Computer Setup Navigating and selecting in Computer Setup Computer Setup menus Restoring factory settings in Computer Setup File menu Security menu System Configuration menu Enable/disable CD-ROM boot disabled by default Enable/disable Wake on USB enabled by default MultiBay devices and ExpressCard devices on MultiBoot About the boot device order MultiBoot Enabling boot devices in Computer Setup Considering boot order changes Dynamically choosing a boot device using the F9 prompt Choosing MultiBoot preferencesSetting a new boot order in Computer Setup Setting a MultiBoot Express prompt Entering MultiBoot Express preferences Management and Printing Using Client Management SolutionsConfiguring and deploying a software image Managing and updating software HP Client Manager for Altiris select models onlyPage HP CCM Client Configuration Manager select models only HP SSM System Software Manager Using the HP Universal Print Driver select models only Symbols/Numerics Index DVD-ROM Jacks USB