Contacting support | HP B5F63UAR#ABA manual

Contacting support

If the information provided in this user guide or in Help and Support does not answer your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●Chat online with an HP technician.

NOTE: When support chat is not available in a particular language, it is available in English.

●Email support.

●Find support telephone numbers.

●Locate an HP service center.

Contacting support 75

Image 85

HP B5F63UAR#ABA manual Contacting support

Contents

User Guide Software terms Product notice Safety warning notice Iv Safety warning notice Table of contents Using the keyboard and pointing devices Shutting down the computer Input power Operating environment Electrostatic Discharge Index Page Best practices Starting rightFun things to do More HP resources Resource Contents Finding your hardware and software information Getting to know your computerFront Component Description Speakers Produce sound Component Description Right side Environmental Notices Left side Getting to know your computer Communication and Chat CyberLink YouCam Display TouchPad Top Lights Buttons Fn key Keys Bottom Component Labels Connecting to a wireless network Connecting to a networkUsing the wireless controls Using the wireless button Using an Internet service provider Using a Wlan Configuring a wireless router Setting up a WlanProtecting your Wlan Using Bluetooth wireless devices select models only Connecting to a wired networkConnecting to a local area network LAN Connecting to a WlanPage Multimedia Features Enjoying entertainment features Using audio Using the webcamConnecting speakers Connecting headphones Connecting a microphone Using videoConnecting a VGA monitor or projector Checking the sound Connecting an Hdmi TV or monitor Configuring audio settings with Hdmi TV Managing your audio and video files Using the keyboard and pointing devices Using the action keys Using ALT GR key combinationsIcon Key Description Using the TouchPad Using the hot keysFunction Hot key Description Turning the TouchPad off or on Selecting Navigating Select Start Control Panel Hardware and Sound Using TouchPad gestures Pinching/Zooming Scrolling Flicking Rotating Using Sleep or Hibernation Managing powerInitiating and exiting Sleep Selecting a power plan Using the power meterSetting password protection on wakeup Initiating and exiting Hibernation Removing a user-replaceable battery Running on battery power Conserving battery power Finding battery informationIdentifying low battery levels Storing a user-replaceable battery Disposing of a user-replaceable battery Running on external powerReplacing a user-replaceable battery Shutting down the computer Select Start Shut down Connecting a USB device Using a USB deviceManaging and sharing information Type Description Removing a USB device Inserting and removing a digital storage card Using optical drives Inserting an optical disc Removing an optical disc Sharing drives on the network Improving performance Maintaining your computerHandling drives Replacing a hard drivePage Page Using Disk Cleanup Using Disk Defragmenter Adding or replacing memory modules Page Updating programs and drivers Cleaning your computer Cleaning the TouchPad and keyboard Cleaning the display, sides, and coverTraveling with or shipping your computer Page Computer risk Security feature Using passwordsSecuring your computer and information Locating your security software Password Function Setting Windows passwords Setting Setup Utility Bios passwords Using Internet security softwareUsing antivirus software Securing your wireless network Installing software updatesUsing firewall software Installing Windows security updates Backing up your software applications and information Using an optional security cable lock Starting Setup Utility Bios Using Setup Utility Bios and System DiagnosticsUpdating the Bios Determining the Bios version Downloading a Bios update Using System DiagnosticsPage Creating backups Backing up, restoring, and recoveringCreating recovery media to recover the original system What you need to know Creating a system restore point Creating system restore pointsBacking up system and personal information Creating a backup using Windows Backup and Restore Tips for a successful backup Restoring to a previous system restore point Restore and recoveryRecovering the original system using HP Recovery Manager Restoring specific files using Windows Backup and Restore Recovering using the recovery media Recovering using HP Recovery partition select models onlyPage Input power SpecificationsOperating environment Troubleshooting and support Disc drive problems TroubleshootingWireless connection problems Cannot connect to a preferred network Cannot connect to a WlanCurrent network security codes are unavailable Wlan connection is very weak Cannot connect to the wireless routerNetwork status icon is not displayed Power management problems Audio problemsResolving a low battery level Troubleshooting an AC adapter Contacting support Electrostatic Discharge Index Bios Wlan