Whirlpool GGG388LXB Troubleshooting, Nothing will operate, No tones sound when keys are pressed

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate No tones sound when keys are pressed

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

■On ceramic glass models, is the oven control lockout set? See “Control Lockout” section.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot Surface indicator light stays on

■Does the Hot Surface indicator light stay on after control knob(s) have been turned off?

See “Cooktop Controls” section.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the range level?

Level the range. See the Installation Instructions.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Controls” section.

■Has a delay start been set?

See “Timed/Delay Cooking” section.

■On some models, is the oven control lockout set? See “Control Lockout” section.

■On some models, is the Sabbath Mode set? See the “Sabbath Mode” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Oven indicator lights flash

■Do the oven indicator lights flash?

See the “Display” and/or the “Oven Lights” section. If the indicator light(s) keeps flashing, call for service. See “Assistance or Service” section.

Clock not displayed

■Is the range in Energy Save Mode?

See “Energy Save” in the “Settings” section.

■Have the tones been deactivated? See “Tones” in the “Settings” section.

Display shows messages

■Is the display showing “12:00”?

There has been a power failure. Clear the display. See “Display” section. On some models, reset the clock, if needed. See “Clock” in the “Settings” section.

■Is the display showing a letter followed by a number? Depending on your model, press OFF/CANCEL, OFF or CANCEL/OFF to clear the display. See “Display” in the “Electronic Oven Controls” section. If it reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

■Is the oven door open?

Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

■Has a delay start been set?

See “Timed/Delay Cooking” section.

Oven cooking results not what expected

■Is the range level?

Level the range. See the Installation Instructions.

■Is the proper temperature set?

Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

■Was the oven preheated?

See “Baking” and “Broiling” sections.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

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