TFT displays may have a small number of cosmetic imperfections and still conform to the display manufacturers cosmetic quality specifications.

Here are some guidelines to use in determining what action to take on a customer complaint of cosmetic imperfection in their TFT display:

1. The unit should be viewed in the customer's normal operating condition.

This means if the customer uses the unit predominately in DOS, or Windows, or in some other application or combination of applications, that is where the determination shall be made. Self test is not a normal operating condition and is not a sufficient tool to interpret display quality.

2. In the customer's normal operating mode:

 

a. If 4 or more variant pixels appear clustered in the area approximated by a

 

thumbprint on the display surface, then the display should be considered for

 

replacement.

 

b. On OmniBook 4000CT models, if more than 30 total pixels anywhere on the

 

display are bad, then the display should be considered for replacement. On

 

OmniBook 600CT and OmniBook 5000CT models, if more than 15 total pixels

 

anywhere on the display are bad, then the display should be considered for

 

replacement.

 

These are the only conditions in this guideline that may call for a replacement due to

 

a defect in material or workmanship based on the HP Limited Warranty Statement.

 

3. If a display is considered for replacement, it should be clear to the customer that

 

cosmetic variations on the replacement display may also exist, and may require the

 

customer to use a work-around to obscure the cosmetic imperfection.

 

4. Customers with cosmetic-based complaints only, that do not conform to the

 

above conditions and tests will not normally be considered for display replacement.

 

It will be left to the judgment of the HP-responsible person who, in working with the

 

customer, to identify work-arounds that are reasonable and appropriate for the

 

individual customer. Customers who must have a more perfect display solution

 

should consider switching to an OmniBook with a DSTN display.

 

We expect over time that the industry will continue to improve in their ability to

 

produce displays with fewer inherent cosmetic imperfections and will adjust our HP

 

guidelines as the improvements are implemented.

User interface

Keyboard: 85-key touch-type keyboard with embedded numeric keypad and 12 Fn

 

keys. Wrist pad provides comfort for extended keyboard use. External 6-pin mini-

 

DIN interface for external keyboard and/or mouse connection. OmniBook 5000

 

supports the Y connector to use both the keyboard and mouse. (HP external

 

keyboard (101-key) Part number C3756A)

 

Pointing device: Built in large 25MM trackball positioned in the

 

center of the palm rest for easy access and comfort. Industry

 

compliant to maintain software compatibility.

 

Optional pointing devices: Includes 6-pin mini-DIN interface for

 

external PS/2 mouse connection. Also supports serial mouse

 

connection.

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