The following table lists common Event Log error messages, along with suggested solutions.

Message

Suggested solution

 

 

Error: ioDrive(x)

To update the firmware, see "Upgrading the device firmware using Windows (on page

firmware is too

23)."

old. The firmware

 

 

must be updated.

 

 

Error: The

1

Reinstall the Windows driver.

ioDrive(x)

2

Remove and reseat the IO Accelerator device.

initialization

3

Remove the IO Accelerator and insert it in a different slot.

failed with error

 

 

code 0xerrorcode

 

 

(where errorcode is a

 

 

number which might

 

 

vary)

 

 

 

 

Error: The

This error might appear after an unmanaged shutdown. You can use either the

ioDrive(x) was not

fio-attachcommand line utility or HP IO Manager to re-attach the IO Accelerator.

attached. Use the

This attach process might take up to ten minutes as the utility performs a consistency

fio-attach

check on the drives.

utility to rebuild

 

 

the drive.

 

 

Warning: The

The IO Accelerator must attach to the Windows operating system to be available to

ioDrive(x) was not

users and applications. This attach normally occurs at boot time. As part of this attach

attached because

process, the IO Accelerator driver verifies the presence of an AutoAttach parameter

auto-attach is

in the Windows® registry. If you create this Registry parameter to disable auto-attach,

disabled.

the attach operation does not complete.

 

To attach an unattached IO Accelerator:

 

1

Run the HP IO Accelerator Management Tool.

 

2

Select your unattached IO Accelerator from the Device Tree.

 

3

Click Attach.

 

4

Confirm the Attach operation.

 

Your IO Accelerator now attaches to the Windows® operating system. To re-enable

 

auto attach at boot time, see "Enabling auto attach ("Enabling Autoattach" on page

 

38)."

 

 

 

Windows Server environments 36