Chapter 13

See the documentation that came with Readiris, or whichever OCR software you use, for information on how to select the OCR language.

The scan feature does not work

Cause: There are several reasons why a scan does not occur:

The computer is turned off.

The HP All-in-One is not properly connected to the computer with a USB cable.

The software that came with the HP All-in-One is not installed or is not running.

Troubleshooting

Solution:

Turn the computer on.

Check the cables that connect the HP All-in-One to your computer.

Restart your computer. If that does not help, install or reinstall the software that came with the HP All-in-One.

Errors

If the HP All-in-One has an error, the lights on the device might flash, or an error message might appear on the display of the HP All-in-One or your computer screen.

This section contains the following topics:

Device messages

File messages

General user messages

Paper messages

Power and connection messages

Print cartridge messages

Device messages

The following is a list of device-related error messages:

Firmware revision mismatch

Mechanism error

Memory is full

Scanner failure

Firmware revision mismatch

Cause: The revision number of the HP All-in-One firmware does not match the revision number of the software.

Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

122 Troubleshooting

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HP C4240, C4283, C4280, C4288, C4275, C4273 Errors, Device messages, Scan feature does not work, Firmware revision mismatch

C4272, C4275, C4288, C4283, C4210 specifications

The HP C4273, C4240, C4270, C4280, and C4210 are part of Hewlett-Packard’s series of all-in-one inkjet printers designed to meet a variety of printing needs for home and small office environments. Each model brings together printing, scanning, and copying capabilities while emphasizing ease of use, high-quality output, and efficiency.

The HP C4273 focuses on providing reliable printing functions with an emphasis on cost-effectiveness. It incorporates HP's InkJet technology, which delivers vibrant color and sharp text, making it suitable for both document printing and photo reproduction. Its compact design allows for easy placement in any workspace, while the user-friendly control panel ensures that navigating through operations is straightforward.

The HP C4240 is well-known for its all-in-one convenience, providing printing, scanning, and copying functionalities in a single device. It features a built-in scanner with a flatbed design, allowing for versatile scanning options, from documents to photos. The C4240 employs HP’s advanced thermal InkJet technology, which not only enhances print quality but also ensures faster printing speeds. This model is designed for users who require a versatile machine without sacrificing space.

Meanwhile, the HP C4270 offers additional features, such as borderless photo printing, making it an appealing option for photography enthusiasts. It supports various paper sizes and types, allowing users to create professional-quality prints. The printer is equipped with dual-cartridge technology that simplifies ink replacement and enhances the overall efficiency of the printing process.

The HP C4280 builds upon the features of its predecessors by including a convenient memory card slot and a 1.5-inch color display, which allows for direct printing from cameras without the need for a computer. This enhances the overall user experience and provides added functionality for users who often print photos directly from their devices. The C4280 also includes HP Smart Web Printing, which helps users optimize web pages before printing, reducing paper waste.

Lastly, the HP C4210 caters to those who require basic printing capabilities while still benefiting from scanning and copying features. Its simplicity is ideal for users who want an easy-to-operate printer without the complexity of advanced features. The C4210 emphasizes value with its dependable performance and user-friendly interface.

In summary, the HP C4273, C4240, C4270, C4280, and C4210 models represent a spectrum of versatile all-in-one inkjet printers, each designed to cater to different user requirements while showcasing HP's commitment to quality, innovation, and efficiency in home and office printing solutions.