Troubleshooting and support

Chapter 2

I am using a cable modem without a router and I do not have IP addresses

Cause If you have a computer with a cable modem, a separate Local Area Network (LAN) for your other computers, and no DHCP or router, you must use AutoIP to assign IP addresses to the other computers and to the HP All-in-One.

Solution

To obtain an IP address for the computer with the cable modem

➔Your Internet Service Provider (ISP) assigns either a static or dynamic IP address to the computer with the cable modem.

To assign IP addresses to the remaining computers and the HP All-in-One

➔Use AutoIP to assign IP addresses to the remaining computers and the HP All-in-One. Do not assign a static IP address.

Clear paper jams

If the HP All-in-One has a paper jam, check the rear door.

To clear a paper jam from the rear door

1.Turn off the HP All-in-One.

2.Press in the tab on the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.

Caution Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.

3.Gently pull the paper out of the rollers.

Caution If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.

4.Replace the rear door. Gently push the door forward until it snaps into place.

5.Turn on the HP All-in-One, and then press OK to continue the current job.

Ink cartridge messages

The following is a list of ink cartridge error messages:

●Calibration error

●Cannot print

●The following ink cartridges cannot be used after device initialization and must be replaced

●Ink cartridge problem

●Ink cartridge(s) are empty

●Ink cartridge(s) are expired

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HP Photosmart C5100 All-in-One series

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HP C5180, C5140, C5150 manual Clear paper jams, Ink cartridge messages, To clear a paper jam from the rear door
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C5180, C5150, C5140 specifications

The HP C5140, C5150, and C5180 are multifunction printers designed to cater to both home and office environments. These models are part of HP's all-in-one series, providing printing, scanning, and copying functionalities in a compact design.

The HP C5140 is known for its straightforward features, offering users a reliable solution for everyday printing needs. It utilizes HP's Thermal Inkjet technology, ensuring vibrant print quality with sharp text and vivid colors. The printer accommodates various paper sizes and types, making it versatile for different printing tasks. Additionally, the C5140 supports borderless printing, which is particularly beneficial for creating photo prints that extend to the edge of the paper, enhancing its appeal for photography enthusiasts.

Stepping up, the HP C5150 offers additional features, including enhanced speed and print resolution. Users can print documents at a rate of up to 30 pages per minute for black and white and 24 pages for color, which is ideal for busy home offices. The C5150 also incorporates a built-in memory for easier handling of printing jobs, ensuring a smooth workflow. The model supports direct photo printing from PictBridge-enabled cameras, eliminating the need for a computer and allowing for instant photo prints.

The HP C5180 takes things further with its all-around capabilities. This model features a high-resolution scanner that can handle both flat and high-volume document scanning with automatic document feeding. With a scanning resolution of up to 4800 x 1200 dpi, users can achieve professional-grade scans, making it a favorite for users who require quality digital archiving of photos and documents. The C5180 also enhances convenience with its LCD display, which allows for easy navigation through its features and settings.

All three models utilize HP's Instant Ink program, which helps users maintain their ink supplies efficiently by ordering cartridges automatically when running low. They also support USB connectivity and can be integrated into home networks for shared access.

In summary, the HP C5140, C5150, and C5180 offer a range of features suitable for various printing tasks. With their reliable inkjet technology, user-friendly designs, and additional functionalities, they cater to diverse user needs, making them valuable assets in any home or small office setup.
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