6 Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

New and changed information in this edition

HP 3PAR Cluster Extension support for Windows Server 2012.

HP 3PAR Cluster Extension support for Windows Server 2003 is not available in this release.

Related information

The following documents [and websites] provide related information:

HP 3PAR Cluster Extension Software Installation Guide

HP 3PAR Cluster Extension Software Release Notes

You can find these documents on the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals

In the Storage section, click Storage software and then select your product.

Whitepapers

The following white paper is available at www.hp.com/storage/whitepapers:

Live Migration across data centers and disaster tolerant virtualization architecture with HP StorageWorks Cluster Extension and Microsoft Hyper-VTM

Implementing HP StorageWorks Cluster Extension for Windows in a VMware Virtual Machine

NOTE: The above whitepaper is specific to HP P6000 (EVA) and HP P9000 (XP) storage systems, but the functionally is also applicable for HP 3PAR storage systems.

HP websites

For additional information, see the following HP websites:

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/service_locator

http://www.hp.com/support/manuals

Single Point of Connectivity Knowledge (SPOCK)

78 Support and other resources

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HP Cluster Software manual Contacting HP, New and changed information in this edition, Related information, Whitepapers

Cluster Software specifications

HP Cluster Software is a robust solution designed to enhance the reliability, availability, and scalability of computing environments in enterprise settings. This software is instrumental in managing clusters of servers, providing a unified framework that allows for efficient resource management, workload distribution, and high availability.

One of the main features of HP Cluster Software is its ability to deliver high availability through failover mechanisms. In the event of a hardware or software failure, the software automatically shifts workloads from the affected node to a standby node within the cluster, minimizing downtime. This feature is critical for organizations that require continuous access to their data and applications.

Scalability is another significant characteristic of HP Cluster Software. Organizations can easily add or remove nodes from the cluster without disrupting ongoing operations. This flexibility ensures that enterprises can adapt to changing workloads and resource demands efficiently, making it suitable for environments ranging from small businesses to large data centers.

Load balancing is a key technology employed by HP Cluster Software. It intelligently distributes workloads across the available nodes, optimizing resource utilization and ensuring that no single server is overwhelmed. By balancing the load, organizations can achieve better performance and enhance the response times of applications, which are essential for user satisfaction.

HP Cluster Software supports various clustering topologies, including active-active and active-passive configurations. This versatility allows organizations to choose the architecture that best fits their operational requirements. Additionally, the software integrates seamlessly with various HP and third-party hardware and software solutions, thus providing a holistic environment for managing IT resources.

Moreover, HP Cluster Software offers centralized management tools that simplify cluster administration. Administrators can monitor cluster performance, manage workloads, and configure settings all from a single interface. This ease of use reduces the complexity often associated with managing large clusters and empowers IT teams to respond rapidly to issues.

In summary, HP Cluster Software is an essential tool for organizations looking to enhance their IT infrastructure's availability, reliability, and performance. With its failover capabilities, scalability options, load balancing technology, and centralized management features, it stands out as a comprehensive solution for modern computing challenges.