HP CM8060 MFP manual Paper-related copy and print quality issues

Paper-related copy and print quality issues (continued)

Issue	Recommended action
Ink marks in white areas	Certain large print jobs having a repetitive image on slow-drying paper can cause ink to be deposited
(ghosting)	where not intended.
	•	Consider using a recommended paper.
	•	Set the paper type to “Cardstock” or “Labels.”
Ink marks on the back side	If pre-punched paper is used and the printed area extends over the punched holes, ink can be deposited
of the page	onto the printing surface of the MFP.
	•	Set the paper type to “Pre-punched” and make sure the paper is loaded with the holes toward the front of
		the MFP. The image will be electronically trimmed away from the holes. After a serious paper jam, some
		ink residue may remain on the MFP’s printing surface.
	•	Print a few more pages to remove the ink.
Strike-through	Excessive visibility of the printed image from the back side of the sheet is due to paper that has low
	opaqueness or is too thin.
	•	Consider using a heavier or higher quality paper.
Smeared ink on glossy paper	Your HP CM8060/CM8050 has been designed to work well on a large variety of plain uncoated office
	papers. However, there are many coated (glossy) papers that do not work well.
	•	Never use coated paper developed for offset printing.
	•	Only use HP Brochure Paper for Edgeline Technology.
Paper jams	•	Discard dog-eared sheets or wrinkled sheets.
	•	Only trim paper down to custom sizes after printing.
	•	If paper jams occur frequently when printing onto 11"x17" size paper, it may be because you are using
		a short grain paper type. If your 11"x17" paper is not a long grain type, and has a weight of less than
		120 g/m2 (32 lb bond), you should set the administrator option for “Grain Direction
		11" x 17" and A3” to “Short-grain Paper.”
Multi-feeds	Sheets can occasionally stick to each other or be damaged such that several sheets are held together.
	•	Discard dog-eared sheets or wrinkled sheets.
	•	Do not mix different paper types in a tray.
	•	Fan the paper ream to separate the sheets before putting into the tray.
Pages don’t feed from trays	Some papers are manufactured with excessive amounts of fillers such as talc. These fillers can cause the
	feed rollers to lose their necessary friction.
	•	Consider using a different paper.
11" x 17" print turns	Switch to HP Office 11"x17"
pinkish over time

Printed in the U.S.

To learn more, visit www.hp.com

© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

4AA1-7975 ENUC, September 2008