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Problem

Cause

Solution

 

 

 

Faxes are transmitting or being received very slowly.

You might be sending or receiving a Complex faxes take longer to send or receive. very complex fax, such as one that

contains many graphics.

The receiving fax machine might have a slow modem speed.

The fax only sends the fax at the fastest modem speed the receiving fax machine can use.

The resolution of the sent or received fax is very high. A higher resolution typically results in better quality, but also requires a longer transmission time.

If you are receiving a fax, call and ask the sender to decrease the resolution and resend the fax.

If you are sending a fax, decrease the resolution (see “Setting outgoing fax resolution” on page 81) and change the Page Content mode setting (see “Sending a fax by typing the number manually” on page 69).

98 Chapter 4 – Faxing

Rev. 1.0

Page 114
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HP 9500mfp manual Problem Cause Solution