HP 9500mfp manual Its maximum capacity, Loading input trays on

http://www.hp.com/go/clj9500mfp

Media-related copy- and print-quality issues

Issue	Recommended action
White lines or scratches	The media is heavier than the type set for it, or the media is rough.
	• Use media that the MFP supports (see “Supported types of media” on page 164).
	• Make sure that the correct type is set (see “Determining media type” on
	page 171).
	• Print the media to the left bin.
	• If problem persists, see “Solving output-quality problems” on page 279.
Multiple sheets feed through the	Sheets of coated media can occasionally adhere to each other, causing more than
MFP	one sheet to feed through the MFP. This can also occur if the input tray is loaded past
	its maximum capacity.
	• Use media that the MFP supports (see “Supported types of media” on page 164).
	• Keep media in its packaging, unopened, until use.
	• Make sure that the input tray is not loaded past its maximum capacity (see
	“Loading input trays” on page 10).
	• Fan the media to separate the individual sheets.
	• Make sure that you do not mix different media sizes or types in a tray.

184 Chapter 7 – Selecting and using media Rev. 1.0