Duplexer issues

Situation

Solution

 

 

The print job was not printed on both sides. Make sure that the option to print on both sides of the media has been selected in the printer driver (see chapter 5 of the User Reference Guide on the CD-ROM).

Print a configuration page to make sure that the duplexer is installed properly (see chapter 10 of the User Reference Guide on the CD- ROM).

Make sure that the duplexer has been configured in the printer driver (see “Setting the MFP device defaults” on page 9).

Make sure that the software program is not overriding the printer-driver setting.

9

ENWW

Solving MFP problems 303

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HP 9500mfp manual Duplexer issues