Situation

Solution

 

 

The last page did not print and the Data light is on.

Make sure that you are using the correct printer driver.

Complex print job might still be processing.

The MFP might be waiting for the end of a file command that did not come with the job. Press START to send it.

Make sure that the MFP is not paused. Make sure that the PROCESSING JOB message appears on the control panel.

Check for a LOAD PAPER message on the MFP control panel. (See “Loading input trays” on page 10.)

9

Network or shared MFP problems

Check for network or shared MFP problems by connecting your computer directly to

occur.

the MFP and printing from a software program that you know works correctly. If you

 

suspect network problems, check with your network administrator or consult the

 

network documentation that came with your MFP network cards.

 

 

The media is loaded into tray 1,

Load the correct media in the tray. (See “Loading input trays” on page 10.) If the

and the load or manual feed

correct media is already loaded, press START.

message appears on the control

 

panel.

 

 

 

ENWW

Solving MFP problems 295

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Image 311
HP 9500mfp manual Occur, Network documentation that came with your MFP network cards