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Problem

Cause

Recommended action

 

 

 

The volume for sounds coming from the fax is too loud or too quiet.

The volume setting needs to be adjusted.

See chapter 4 of the User Reference Guide on the CD-ROM for more information about changing the sound-volume settings.

Receiving fax problems

Use this table to solve problems that might occur when receiving faxes.

Problem

Cause

Solution

 

 

 

Incoming fax calls are not being answered by the fax (no fax detected).

The rings-to-answer setting might not be set correctly.

Check the rings-to-answer setting. See chapter 4 of the User Reference Guide on the CD-ROM for more information.

96 Chapter 4 – Faxing

Rev. 1.0

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HP 9500mfp manual Receiving fax problems, Problem Cause Solution