HP 9500mfp manual 181

Media-related copy- and print-quality issues

Issue	Recommended action
Missing toner	This usually occurs because the wrong type is set for the media.
	• Make sure that the correct type is set (see “Determining media type” on
	page 171).
	• Use media that the MFP supports (see “Supported types of media” on page 164).
	• Keep media in its packaging, unopened, until it is to be used.
	• If the issue persists, it might be necessary to adjust the transfer rate.
Media blisters	Moisture trapped under the coating of coated media can expand and distort the
	media when it passes through the fuser.
	• Use media that the MFP supports (see “Supported types of media” on page 164).
	• Keep media in its packaging, unopened, until use.
Marks across the page	These marks are generally more prevalent in dark colors in high-density areas. This
	can occur in extremely dry conditions.
	• Make sure that the correct type is set (see “Determining media type” on
	page 171).
	• Keep media in its packaging, unopened, until use.

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ENWW 181