HP 9500mfp Customer support options worldwide, Information from the MFP, About on the Basics tab

http://www.hp.com/go/clj9500mfp

Customer support options worldwide

Information from the MFP

Before visiting the MFP support Web site or contacting customer support, fill in and print the following information and diagnostic pages. Use the second column to record specific information about the products that you own.

Information	Specific to your products	How to find
MFP model		Upper-right corner of the front doors of the
		MFP.
MFP serial number		Inside the front doors, in the lower-right corner.
Brand and model of your computer		See the documentation that came with your
		computer.
Operating system of your computer		See the documentation that came with your
		computer.
Version of MFP driver		Click Print, click Properties, and then click
		About on the Basics tab.
Configuration page and an event log		See chapter 10 of the User Reference Guide
		on the CD-ROM.
Print quality troubleshooting pages		See “Print Quality Troubleshooting Pages” on
		page 288.

310 Chapter 10 – Service and support Rev. 1.0