Operating system problems

3

Common Linux problems

Condition

Suggested solutions

 

 

The machine does not print.

• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers

 

configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open

 

Add new printer wizard to set up your device.

 

• Check if the machine is started. Open Printers configuration and select your machine on the printers list. Look at the description

 

in the Selected printer pane. If its status contains Stopped string, press the Start button. After that normal operation of the

 

machine should be restored. The “stopped” status might be activated when some problems in printing occur. For instance, this

 

could be an attempt to print a document when the port is claimed by a scanning application.

 

• Ensure the port is not busy. Since functional components of machine (printer and scanner) share the same I/O interface (port), the

 

situation of simultaneous access of different user applications to the same port is possible. To avoid possible conflicts, only one of

 

them at a time is allowed to gain control over the device. The other user will encounter “device busy” response. You should open

 

ports configuration and select the port assigned to your machine. In the Selected port pane you can see if the port is occupied

 

by some other application. If this is the case, you should either wait for completion of the current job or press the Release port

 

button, if you are sure that the present application is not functioning properly.

 

• Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter, then

 

remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter in the

 

command item.

 

• The CUPS (Common UNIXPrinting System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet

 

Printing Protocol) printing.Use the socket printing instead of ipp or install a later version of CUPS (cups-1.1.22 or higher).

 

 

Some color images come out all

This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color

black.

space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should

 

upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at

 

www.ghostscript.com.

 

 

5. Troubleshooting 184

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Samsung CLP-365W/XAA manual Common Linux problems, Condition Suggested solutions Machine does not print, Black