Samsung CLP-365W/XAA manual Printing problems

Printing problems

Condition	Possible cause	Suggested solutions
The machine does not	The machine is not receiving power.	Check the power cord connections. Check the power switch and the power source.
print.
	The machine is not selected as the default	Select your machine as your default machine in Windows.
	machine.
	Check the machine for the following:
	• The top cover is not closed. Close the top cover.
	• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 60).
	• No paper is loaded. Load paper (see"Loading paper in the tray" on page 29).
	• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 49).
	• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 49).
	If a system error occurs, contact your service representative.
	The connection cable between the computer and	Disconnect the machine cable and reconnect it (see "Rear view" on page 19).
	the machine is not connected properly.
	The connection cable between the computer and	If possible, attach the cable to another computer that is working properly and print a job.
	the machine is defective.	You can also try using a different machine cable.
	The port setting is incorrect.	Check the Windows printer settings to make sure that the print job is sent to the correct
		port. If the computer has more than one port, make sure that the machine is attached to
		the correct one.
	The machine may be configured incorrectly.	Check the Printing Preferences to ensure that all of the print settings are correct.

5. Troubleshooting 170