Power and cable connecting problems | Samsung CLP-365W/XAA guide

Power and cable connecting problems

Click this link to open an animation about solving power problems.

Condition		Suggested solutions

The machine is not receiving power,
or the connection cable between the	•	Connect the machine to the electricity supply first and press the			(Power/Wakeup) button on the control panel.
or the connection cable between the
computer and the machine is not	•	Disconnect the machine’s cable and reconnect it.
connected properly.

5. Troubleshooting 169

Image 169

Samsung CLP-365W/XAA manual Power and cable connecting problems

Contents

User’s Guide Basic Introduction Environmentally friendly Key benefits Wide range of functionality and application support Features by models Software Included, Blank Not available Variety feature Status LED flashes or remains constantly on Useful to know General icons About this user’s guideConventions Chapter Important safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Machine overview Accessories Front view Rear view Eco Control panel overviewManual print WPS a Cancel Prints event log report / usage counter Configuration sheetPower Wakeup Prints supplies info report Turning on the machine Installing the driver locally Follow the instructions in the installation window Accessories RunWindows Next Reinstalling the driver Learning the Basic Usage To print a demo Printing a demo Media and tray To change the size, you need to adjust the paper guideTray overview Loading paper in the tray Media and tray Close the paper cover Setting the paper size and type on Printing on special media Manager select Switch to advanced mode Device SettingsTypes Tray a Plain Thick Thin Bond Card stock/ Custom-sized paper Labels Preprinted paper Setting the paper size and type Printing Basic printing Opening printing preferences Canceling a print jobClick Properties or Preferences Using a favorite setting Setting Eco mode on the control panel Setting eco mode on the driverUsing help Eco printing Result simulator Maintenance Ordering supplies and accessories Type Average yield a Part name Available supplies Available supplies Available maintenance parts Storing the toner cartridge Estimated cartridge life Handling instructionsToner cartridge usage Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge To be placed. Otherwise your printer stops printing Replacing the waste toner container Replacing the waste toner container Replacing the imaging unit Replacing the imaging unit Cleaning the outside Cleaning the machineCleaning the inside Cleaning the machine Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing paper jams Click this link to open an animation about clearing a jam Tray Inside the machine Exit area Color of the LED indicates the machines current status Understanding the status LED Status LED Status Description Toner / WPS / Power / Eco LEDOrange Toner LED Appendix General specifications Specifications Power save mode c Items Description Power consumption Average operating modePower off mode d Wireless e Module Print media specifications Pre-printed ColoredSection Recycled Labels b Folio, A4, JIS B5, ISO Tray Minimum size custom Print media weight/Capacitya Type SizeMaximum size custom Free HDD space Windows XP Operating system Requirement recommendedWindows Server Windows Vista Operating system Requirements Recommended MacFree HDD space Mac OS X Items Requirements LinuxOperating system Wireless security Items Specifications Network interfaceNetwork environment Network operating system Ozone safety Laser safety statementRegulatory information Recycling Power saver China only United States of America only Applicable in countries with separate collection systemsFCC information to the user Federal communications commission FCC Canadian radio interference regulationsUnited states of america Russia only Germany only FCC statement for wireless LAN use Turkey only Thai only Replacing the fitted plug for UK only Important warningGreen and Yellow Earth Brown Live EC Certification Approvals and CertificationsDeclaration of conformity European countries Regulatory compliance statements Wireless guidanceEU countries Israel only China only REV Copyright Advanced Advanced Software installation Installation for Mac Or Print & Fax Reinstallation for Mac Installing the Unified Linux Driver Installation for Linux Reinstallation for Linux Using a network- connected machine SyncThru Web Service SyncThru Web Admin ServiceSetIP IPv4 configuration using SetIP Windows Wired network setupPrinting a network configuration report Setting IP address MACInstaller MACPrinter SetIP SetIPapplet.html IPv4 configuration using SetIP MacPrinters SetIP SetIP Preferences Security Firewall Preferences or Administrator IPv4 configuation using SetIP LinuxReport Open /opt/Samsung/mfp/share/utils Installing driver over the network Command- line Definition Description Silent installation Mode Opens Printers MacPrinters and Faxes folder Select HP Jetdirect Socket in Protocol Add a network printer Install the Linux driver and add network printerLinux Installing driver over the network Activating IPv6 IPv6 configurationFrom the control panel Press Network TCP/IP IPv6 DHCPv6 Config From the SyncThru Web ServiceID admin Password sec00000 Settings Using SyncThru Web Service Wireless network name and network password Wireless network setupUnderstanding your network type Getting started With Access Point Introducing wireless set up methodsWithout Access Point From th computer Wi-Fi Direct setup Wireless network setup Items to prepare Using the WPS buttonChoosing your type Machines with a display screen Wireless OK WPS Setting Machines without a display screen Disconnecting from a network Re-connecting to a networkCanceling the connection process Using the menu button Setup using Windows Access point via USB cable recommendedPress Network Wireless Wlan Settings Setting Program Read and accept The software End User License Agreement Operation Mode Select Infrastructure Ad hoc via USB cable Default machine. Click NextFinish Machine has searched appears. Click Advanced Setting Settings and click NextOperation Mode Select ad hoc For the Dhcp method Setup using MacFor the Static method Name Ssid of the access point you want to use and click Next Creating the ad hoc network in Mac Computer appears, click Continue Read the license agreement and click ContinueWEP Key Index Machine when configuring the wireless network Using a network cableQuit Configuring the machine’s wireless network IP setting using SetIP Program WindowsPrinting a network configuration report Click Wireless Wizard Setting the Wi-Fi Direct for mobile printing Turning the Wi-Fi network on/offClick Wireless Custom You can also turn the Wi-Fi network on/off Wi-Fi Direct On/Off Select On to enable Setting up Wi-Fi DirectSelect Network Wireless Wi-Fi Direct from the control panel Enable Wi-Fi Direct Problems during setup or driver installation Setting up the mobile deviceTroubleshooting Enable or disable Wi-Fi Direct and set other options For Windows 7, select Control Panel Devices and Printers How to compare Click Configure Port.. button Other problems Wireless network setup Supported Mobile OS Samsung MobilePrintSupported devices Registering your Google account to the printer Google Cloud PrintClick Register Confirmation pop-up window appears Printing from the Chrome browser Printing from an application on mobile devicePrinting with Google Cloud Print Special features Altitude adjustment Change the settings on each tab Click OK Changing the default print settingsFor Windows 7, select Control Panel Devices and Printers Preferences Setting your machine as a default machine Printing to a file PRN Using advanced print featuresCheck the Print to file box in the Print window Multiple Pages per Side Understanding special printer features Poster Printing Booklet Printinga Description Using advanced print features Editing a watermark Creating a watermarkDeleting a watermark Overlay Overlay aCreating a new Overlay List box Using a page overlay Mac printing Changing printer settingsPrinting a document Printing multiple pages on one sheet Printing on both sides of the paper Printing from applications Linux printing Open the Unified Driver Configurator Configuring Printer PropertiesPrinting files Useful management tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print Easy Eco Driver How to use Logging into SyncThru Web Service Using SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overview Maintenance tab Settings tabSetting the system administrator’s information Information tab Security tab Using SyncThru Web Service Understanding Samsung Easy Printer Manager Using Samsung Easy Printer ManagerTo open the program Printer List Advanced settings user interface overview Device Settings Job Accounting Alert Settings Windows only Machine status Samsung Printer Status overviewPreferences , click the Basic tab Printer Status button These icons appear on the Windows task bar Troubleshooting Using Samsung Printer StatusClose Opening Unified Driver Configurator Using the Linux Unified Driver Configurator Switches to Printers configuration Printers configurationPrinters tab Switches to Ports configuration Ports configurationClasses tab Classes tab shows a list of available machine classes Troubleshooting Paper feeding problems Power and cable connecting problems Print Printing problems Paper source Machine selects printPrint job is extremely Slow Half the page is blank Garbled, or incomplete Text is wrongPages print, but they are Blank Printing problems Condition Suggested Solutions Light or faded print Printing quality problemsTop half of the paper is Printed lighter than the rest Toner specks ConditionDropouts White Spots Black background Condition Suggested Solutions Vertical linesToner smear Characters or pictures Background scatter Curl or wave Back of printouts are dirty Condition Suggested Solutions Wrinkles or creasesSolid color or black pages Character voids Condition Suggested Solutions Loose tonerHorizontal stripes An unknown image Condition Suggested Solutions CurlRepetitively appears on a few Sheets Common Windows problems Operating system problems Condition Suggested solutions Common Mac problems Condition Suggested solutions Machine does not print Common Linux problemsAdd new printer wizard to set up your device Black Unexpected color Quick Guide for Windows 8 User Start Screen Desktop Screen Understanding the screen Operating Requirement recommended Free HDD System requirementsSpace From the Desktop Screen From the Start Screen Click the window and select Run Setup.exe Address on Installing the driver over the network Installing the driver over the network Driver is automatically installed from the Windows Update Installing the driver over the wireless network Installing the driver over the wireless network Click Programs and Features Uninstalling the driver Understanding the Samsung Printer Experience Using Samsung Printer ExperiencePrinter Information Printing from Windows Basic printing Cancelling a print job Opening more settingsClick More settings Click the Print button to start the print job Paper settings Eco settingsLayout settings Basic Scanning from Windows Scanning from Samsung Printer ExperienceJob Accounting This option allows you to print with the given permission Click Scan and save the image From the Charms, select Search Apps Accessing management toolsFind Samsung Printers Select Device Settings Installing accessoriesSearch for Devices and Printers Settings TroubleshootingDevices and Printers Cote D’ Ivoire Country/Region Customer Care Center WebSite Cyprus Hong Kong Nicaragua Russia 802.11 Access pointAppleTalk 802.11b/g/n Coverage DefaultCollation Control Panel Dot Matrix Printer DuplexDuty Cycle Emulation EtherTalkEthernet Fuser Unit Grayscale GatewayHalftone Ieee IPM ITU-T No chart Modem MAC address Originals NetWare PostScript ResolutionPrinter Driver Print Media Toner Cartridge Subnet Mask Watermark UNC Path WPA-PSK Index Overlay printing Troubleshooting