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Samsung CLP-365W/XAA manual Inside the machine

Models: CLP-365W/XAA

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Page 62

Clearing paper jams

2

Inside the machine

Click this link to open an animation about clearing a jam.

• The fuser area is hot. Take care when removing paper from the machine.

4. Troubleshooting 62

Image 62

Samsung CLP-365W/XAA manual Inside the machine

Contents

User’s Guide Basic Introduction Key benefits Environmentally friendlyWide range of functionality and application support Features by models Software Variety feature Included, Blank Not availableUseful to know Status LED flashes or remains constantly onConventions About this user’s guideGeneral icons ChapterOperating environment Safety informationImportant safety symbols Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Accessories Machine overviewFront view Rear view Manual print Control panel overviewEco WPS aPower Wakeup Configuration sheetCancel Prints event log report / usage counter Prints supplies info reportTurning on the machine Installing the driver locally Windows Accessories RunFollow the instructions in the installation window NextReinstalling the driver Learning the Basic Usage Printing a demo To print a demoTray overview To change the size, you need to adjust the paper guideMedia and tray Loading paper in the tray Media and tray Setting the paper size and type on Close the paper coverTypes Tray a Plain Thick Thin Bond Manager select Switch to advanced mode Device SettingsPrinting on special media Labels Card stock/ Custom-sized paperSetting the paper size and type Preprinted paperBasic printing PrintingClick Properties or Preferences Canceling a print jobOpening printing preferences Using a favorite setting Using help Setting eco mode on the driverSetting Eco mode on the control panel Eco printingResult simulator Maintenance Ordering supplies and accessories Available supplies Type Average yield a Part nameAvailable supplies Available maintenance parts Storing the toner cartridge Toner cartridge usage Handling instructionsEstimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Replacing the waste toner container To be placed. Otherwise your printer stops printingReplacing the waste toner container Replacing the imaging unit Replacing the imaging unit Cleaning the inside Cleaning the machineCleaning the outside Cleaning the machine Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing paper jams Tray Click this link to open an animation about clearing a jamInside the machine Exit area Understanding the status LED Color of the LED indicates the machines current statusStatus LED Orange Toner / WPS / Power / Eco LEDStatus Description Toner LEDAppendix Specifications General specificationsPower off mode d Items Description Power consumption Average operating modePower save mode c Wireless e ModulePrint media specifications Section Recycled Labels b ColoredPre-printed Folio, A4, JIS B5, ISOMaximum size custom Print media weight/Capacitya Type SizeTray Minimum size custom Windows Server Operating system Requirement recommendedFree HDD space Windows XP Windows VistaFree HDD space MacOperating system Requirements Recommended Mac OS XOperating system LinuxItems Requirements Network environment Items Specifications Network interfaceWireless security Network operating systemRegulatory information Laser safety statementOzone safety Power saver China only RecyclingFCC information to the user Applicable in countries with separate collection systemsUnited States of America only United states of america Canadian radio interference regulationsFederal communications commission FCC FCC statement for wireless LAN use Russia only Germany onlyGreen and Yellow Earth Important warningTurkey only Thai only Replacing the fitted plug for UK only Brown LiveDeclaration of conformity European countries Approvals and CertificationsEC Certification EU countries Wireless guidanceRegulatory compliance statements Israel only China only Copyright REVAdvanced Advanced Software installation Installation for Mac Reinstallation for Mac Or Print & FaxInstallation for Linux Installing the Unified Linux DriverReinstallation for Linux Using a network- connected machine SetIP SyncThru Web Admin ServiceSyncThru Web Service Printing a network configuration report Wired network setupIPv4 configuration using SetIP Windows Setting IP addressPrinters SetIP SetIP IPv4 configuration using SetIP MacMACInstaller MACPrinter SetIP SetIPapplet.html Preferences Security FirewallReport IPv4 configuation using SetIP LinuxPreferences or Administrator Open /opt/Samsung/mfp/share/utilsInstalling driver over the network Silent installation Mode Command- line Definition DescriptionPrinters and Faxes folder MacOpens Printers Select HP Jetdirect Socket in Protocol Linux Install the Linux driver and add network printerAdd a network printer Installing driver over the network From the control panel IPv6 configurationActivating IPv6 ID admin Password sec00000 From the SyncThru Web ServicePress Network TCP/IP IPv6 DHCPv6 Config SettingsUsing SyncThru Web Service Understanding your network type Wireless network setupWireless network name and network password Getting startedWithout Access Point From th computer Introducing wireless set up methodsWith Access Point Wi-Fi Direct setupWireless network setup Choosing your type Using the WPS buttonItems to prepare Wireless OK WPS Setting Machines with a display screenMachines without a display screen Canceling the connection process Re-connecting to a networkDisconnecting from a network Using the menu buttonPress Network Wireless Wlan Settings Access point via USB cable recommendedSetup using Windows Setting ProgramOperation Mode Select Infrastructure Read and accept The software End User License AgreementFinish Default machine. Click NextAd hoc via USB cable Operation Mode Select ad hoc Settings and click NextMachine has searched appears. Click Advanced Setting For the Static method Setup using MacFor the Dhcp method Name Ssid of the access point you want to use and click Next Creating the ad hoc network in Mac WEP Key Index Read the license agreement and click ContinueComputer appears, click Continue Quit Using a network cableMachine when configuring the wireless network Printing a network configuration report IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Click Wireless Wizard Click Wireless Custom Turning the Wi-Fi network on/offSetting the Wi-Fi Direct for mobile printing You can also turn the Wi-Fi network on/offSelect Network Wireless Wi-Fi Direct from the control panel Setting up Wi-Fi DirectWi-Fi Direct On/Off Select On to enable Enable Wi-Fi DirectTroubleshooting Setting up the mobile deviceProblems during setup or driver installation Enable or disable Wi-Fi Direct and set other optionsHow to compare For Windows 7, select Control Panel Devices and PrintersOther problems Click Configure Port.. buttonWireless network setup Supported devices Samsung MobilePrintSupported Mobile OS Click Register Google Cloud PrintRegistering your Google account to the printer Confirmation pop-up window appearsPrinting with Google Cloud Print Printing from an application on mobile devicePrinting from the Chrome browser Special features Altitude adjustment For Windows 7, select Control Panel Devices and Printers Changing the default print settingsChange the settings on each tab Click OK PreferencesSetting your machine as a default machine Check the Print to file box in the Print window Using advanced print featuresPrinting to a file PRN Understanding special printer features Multiple Pages per SidePoster Printing Booklet Printinga Description Using advanced print features Deleting a watermark Creating a watermarkEditing a watermark Creating a new Overlay aOverlay Using a page overlay Overlay List boxPrinting a document Changing printer settingsMac printing Printing multiple pages on one sheetPrinting on both sides of the paper Linux printing Printing from applicationsPrinting files Configuring Printer PropertiesOpen the Unified Driver Configurator Useful management tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print How to use Easy Eco DriverAccessing SyncThru Web Service Using SyncThru Web ServiceLogging into SyncThru Web Service SyncThru Web Service overviewSetting the system administrator’s information Settings tabMaintenance tab Information tab Security tabUsing SyncThru Web Service To open the program Using Samsung Easy Printer ManagerUnderstanding Samsung Easy Printer Manager Printer ListDevice Settings Advanced settings user interface overviewAlert Settings Windows only Job AccountingPreferences , click the Basic tab Printer Status button Samsung Printer Status overviewMachine status These icons appear on the Windows task barClose Using Samsung Printer StatusTroubleshooting Using the Linux Unified Driver Configurator Opening Unified Driver ConfiguratorPrinters tab Printers configurationSwitches to Printers configuration Classes tab Ports configurationSwitches to Ports configuration Classes tab shows a list of available machine classesTroubleshooting Paper feeding problems Power and cable connecting problems Printing problems PrintPrint job is extremely Machine selects printPaper source Slow Half the page is blankPages print, but they are Text is wrongGarbled, or incomplete BlankPrinting problems Top half of the paper is Printing quality problemsCondition Suggested Solutions Light or faded print Printed lighter than the restDropouts ConditionToner specks White SpotsToner smear Condition Suggested Solutions Vertical linesBlack background Background scatter Characters or picturesCurl or wave Solid color or black pages Condition Suggested Solutions Wrinkles or creasesBack of printouts are dirty Horizontal stripes Condition Suggested Solutions Loose tonerCharacter voids Repetitively appears on a few Condition Suggested Solutions CurlAn unknown image SheetsOperating system problems Common Windows problemsCommon Mac problems Condition Suggested solutionsAdd new printer wizard to set up your device Common Linux problemsCondition Suggested solutions Machine does not print BlackUnexpected color Quick Guide for Windows 8 User Understanding the screen Start Screen Desktop ScreenSpace System requirementsOperating Requirement recommended Free HDD From the Start Screen From the Desktop ScreenClick the window and select Run Setup.exe Installing the driver over the network Address onInstalling the driver over the network Installing the driver over the wireless network Driver is automatically installed from the Windows UpdateInstalling the driver over the wireless network Uninstalling the driver Click Programs and FeaturesPrinter Information Using Samsung Printer ExperienceUnderstanding the Samsung Printer Experience Basic printing Printing from WindowsClick More settings Opening more settingsCancelling a print job Click the Print button to start the print jobLayout settings Eco settingsPaper settings BasicJob Accounting Scanning from Samsung Printer ExperienceScanning from Windows This option allows you to print with the given permissionClick Scan and save the image Find Samsung Printers Accessing management toolsFrom the Charms, select Search Apps Search for Devices and Printers Installing accessoriesSelect Device Settings Devices and Printers TroubleshootingSettings Country/Region Customer Care Center WebSite Cote D’ IvoireCyprus Hong Kong Nicaragua Russia AppleTalk Access point802.11 802.11b/g/nCollation DefaultCoverage Control PanelDuty Cycle DuplexDot Matrix Printer Ethernet EtherTalkEmulation Fuser UnitHalftone GatewayGrayscale IeeeITU-T No chart IPMMAC address ModemNetWare OriginalsPrinter Driver ResolutionPostScript Print MediaSubnet Mask Toner CartridgeUNC Path WatermarkWPA-PSK Index Overlay printing Troubleshooting