Samsung CLP-365W/XAA Text is wrong, Garbled, or incomplete, Pages print, but they are, Blank

Printing problems

Condition	Possible cause	Suggested solutions
The machine prints, but	The machine cable is loose or defective.	Disconnect the machine cable and reconnect. Try a print job that you have already
the text is wrong,		printed successfully. If possible, attach the cable and the machine to another computer
garbled, or incomplete.		that you know works and try a print job. Finally, try a new machine cable.
	The wrong printer driver was selected.	Check the applicatinon’s printer selection menu to ensure that your machine is selected.
	The software application is malfunctioning.	Try printing a job from another application.
	The operating system is malfunctioning.	Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are	The toner cartridge is defective or out of toner.	Redistribute the toner, if necessary.
blank.		If necessary, replace the toner cartridge.
		• See "Redistributing toner" on page 47.
		• See "Replacing the toner cartridge" on page 49.
	The file may have blank pages.	Check the file to ensure that it does not contain blank pages.
	Some parts, such as the controller or the board,	Contact a service representative.
	may be defective.
The machine does not	Incompatibility between the PDF file and the	Printing the PDF file as an image may enable the file to print. Turn on Print As Image
print PDF files correctly.	Acrobat products.	from the Acrobat printing options.
Some parts of graphics,
text, or illustrations are		It will take longer to print when you print a PDF file as an image.
missing.
The print quality of	The resolution of the photo is very low.	Reduce the photo size. If you increase the photo size in the software application, the
photos is not good.		resolution will be reduced.
Images are not clear.

5. Troubleshooting 172