Operating system problems | Samsung CLP-365W/XAA specification

Operating system problems

1

Common Windows problems

Condition	Suggested solutions

“File in Use” message appears	Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
during installation.

“General Protection Fault”,	Close all other applications, reboot Windows and try printing again.
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.

“Fail To Print”, “A printer	These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
timeout error occurred”	mode or after printing has completed, check the connection and/or whether an error has occurred.
message appear.

Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.

5. Troubleshooting 182

Image 182

Samsung CLP-365W/XAA manual Operating system problems, Common Windows problems

Contents

User’s Guide Basic Introduction Key benefits Environmentally friendly Wide range of functionality and application support Features by models Software Variety feature Included, Blank Not available Useful to know Status LED flashes or remains constantly on Conventions About this user’s guideGeneral icons Chapter Operating environment Safety informationImportant safety symbols Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Accessories Machine overview Front view Rear view Manual print Control panel overviewEco WPS a Power Wakeup Configuration sheetCancel Prints event log report / usage counter Prints supplies info report Turning on the machine Installing the driver locally Windows Accessories RunFollow the instructions in the installation window Next Reinstalling the driver Learning the Basic Usage Printing a demo To print a demo Tray overview To change the size, you need to adjust the paper guideMedia and tray Loading paper in the tray Media and tray Setting the paper size and type on Close the paper cover Types Tray a Plain Thick Thin Bond Manager select Switch to advanced mode Device SettingsPrinting on special media Labels Card stock/ Custom-sized paper Setting the paper size and type Preprinted paper Basic printing Printing Click Properties or Preferences Canceling a print jobOpening printing preferences Using a favorite setting Using help Setting eco mode on the driverSetting Eco mode on the control panel Eco printing Result simulator Maintenance Ordering supplies and accessories Available supplies Type Average yield a Part name Available supplies Available maintenance parts Storing the toner cartridge Toner cartridge usage Handling instructionsEstimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Replacing the waste toner container To be placed. Otherwise your printer stops printing Replacing the waste toner container Replacing the imaging unit Replacing the imaging unit Cleaning the inside Cleaning the machineCleaning the outside Cleaning the machine Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing paper jams Tray Click this link to open an animation about clearing a jam Inside the machine Exit area Understanding the status LED Color of the LED indicates the machines current status Status LED Orange Toner / WPS / Power / Eco LEDStatus Description Toner LED Appendix Specifications General specifications Power off mode d Items Description Power consumption Average operating modePower save mode c Wireless e Module Print media specifications Section Recycled Labels b ColoredPre-printed Folio, A4, JIS B5, ISO Maximum size custom Print media weight/Capacitya Type SizeTray Minimum size custom Windows Server Operating system Requirement recommendedFree HDD space Windows XP Windows Vista Free HDD space MacOperating system Requirements Recommended Mac OS X Operating system LinuxItems Requirements Network environment Items Specifications Network interfaceWireless security Network operating system Regulatory information Laser safety statementOzone safety Power saver China only Recycling FCC information to the user Applicable in countries with separate collection systemsUnited States of America only United states of america Canadian radio interference regulationsFederal communications commission FCC FCC statement for wireless LAN use Russia only Germany only Green and Yellow Earth Important warningTurkey only Thai only Replacing the fitted plug for UK only Brown Live Declaration of conformity European countries Approvals and CertificationsEC Certification EU countries Wireless guidanceRegulatory compliance statements Israel only China only Copyright REV Advanced Advanced Software installation Installation for Mac Reinstallation for Mac Or Print & Fax Installation for Linux Installing the Unified Linux Driver Reinstallation for Linux Using a network- connected machine SetIP SyncThru Web Admin ServiceSyncThru Web Service Printing a network configuration report Wired network setupIPv4 configuration using SetIP Windows Setting IP address Printers SetIP SetIP IPv4 configuration using SetIP MacMACInstaller MACPrinter SetIP SetIPapplet.html Preferences Security Firewall Report IPv4 configuation using SetIP LinuxPreferences or Administrator Open /opt/Samsung/mfp/share/utils Installing driver over the network Silent installation Mode Command- line Definition Description Printers and Faxes folder MacOpens Printers Select HP Jetdirect Socket in Protocol Linux Install the Linux driver and add network printerAdd a network printer Installing driver over the network From the control panel IPv6 configurationActivating IPv6 ID admin Password sec00000 From the SyncThru Web ServicePress Network TCP/IP IPv6 DHCPv6 Config Settings Using SyncThru Web Service Understanding your network type Wireless network setupWireless network name and network password Getting started Without Access Point From th computer Introducing wireless set up methodsWith Access Point Wi-Fi Direct setup Wireless network setup Choosing your type Using the WPS buttonItems to prepare Wireless OK WPS Setting Machines with a display screen Machines without a display screen Canceling the connection process Re-connecting to a networkDisconnecting from a network Using the menu button Press Network Wireless Wlan Settings Access point via USB cable recommendedSetup using Windows Setting Program Operation Mode Select Infrastructure Read and accept The software End User License Agreement Finish Default machine. Click NextAd hoc via USB cable Operation Mode Select ad hoc Settings and click NextMachine has searched appears. Click Advanced Setting For the Static method Setup using MacFor the Dhcp method Name Ssid of the access point you want to use and click Next Creating the ad hoc network in Mac WEP Key Index Read the license agreement and click ContinueComputer appears, click Continue Quit Using a network cableMachine when configuring the wireless network Printing a network configuration report IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Click Wireless Wizard Click Wireless Custom Turning the Wi-Fi network on/offSetting the Wi-Fi Direct for mobile printing You can also turn the Wi-Fi network on/off Select Network Wireless Wi-Fi Direct from the control panel Setting up Wi-Fi DirectWi-Fi Direct On/Off Select On to enable Enable Wi-Fi Direct Troubleshooting Setting up the mobile deviceProblems during setup or driver installation Enable or disable Wi-Fi Direct and set other options How to compare For Windows 7, select Control Panel Devices and Printers Other problems Click Configure Port.. button Wireless network setup Supported devices Samsung MobilePrintSupported Mobile OS Click Register Google Cloud PrintRegistering your Google account to the printer Confirmation pop-up window appears Printing with Google Cloud Print Printing from an application on mobile devicePrinting from the Chrome browser Special features Altitude adjustment For Windows 7, select Control Panel Devices and Printers Changing the default print settingsChange the settings on each tab Click OK Preferences Setting your machine as a default machine Check the Print to file box in the Print window Using advanced print featuresPrinting to a file PRN Understanding special printer features Multiple Pages per Side Poster Printing Booklet Printinga Description Using advanced print features Deleting a watermark Creating a watermarkEditing a watermark Creating a new Overlay aOverlay Using a page overlay Overlay List box Printing a document Changing printer settingsMac printing Printing multiple pages on one sheet Printing on both sides of the paper Linux printing Printing from applications Printing files Configuring Printer PropertiesOpen the Unified Driver Configurator Useful management tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print How to use Easy Eco Driver Accessing SyncThru Web Service Using SyncThru Web ServiceLogging into SyncThru Web Service SyncThru Web Service overview Setting the system administrator’s information Settings tabMaintenance tab Information tab Security tab Using SyncThru Web Service To open the program Using Samsung Easy Printer ManagerUnderstanding Samsung Easy Printer Manager Printer List Device Settings Advanced settings user interface overview Alert Settings Windows only Job Accounting Preferences , click the Basic tab Printer Status button Samsung Printer Status overviewMachine status These icons appear on the Windows task bar Close Using Samsung Printer StatusTroubleshooting Using the Linux Unified Driver Configurator Opening Unified Driver Configurator Printers tab Printers configurationSwitches to Printers configuration Classes tab Ports configurationSwitches to Ports configuration Classes tab shows a list of available machine classes Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print Print job is extremely Machine selects printPaper source Slow Half the page is blank Pages print, but they are Text is wrongGarbled, or incomplete Blank Printing problems Top half of the paper is Printing quality problemsCondition Suggested Solutions Light or faded print Printed lighter than the rest Dropouts ConditionToner specks White Spots Toner smear Condition Suggested Solutions Vertical linesBlack background Background scatter Characters or pictures Curl or wave Solid color or black pages Condition Suggested Solutions Wrinkles or creasesBack of printouts are dirty Horizontal stripes Condition Suggested Solutions Loose tonerCharacter voids Repetitively appears on a few Condition Suggested Solutions CurlAn unknown image Sheets Operating system problems Common Windows problems Common Mac problems Condition Suggested solutions Add new printer wizard to set up your device Common Linux problemsCondition Suggested solutions Machine does not print Black Unexpected color Quick Guide for Windows 8 User Understanding the screen Start Screen Desktop Screen Space System requirementsOperating Requirement recommended Free HDD From the Start Screen From the Desktop Screen Click the window and select Run Setup.exe Installing the driver over the network Address on Installing the driver over the network Installing the driver over the wireless network Driver is automatically installed from the Windows Update Installing the driver over the wireless network Uninstalling the driver Click Programs and Features Printer Information Using Samsung Printer ExperienceUnderstanding the Samsung Printer Experience Basic printing Printing from Windows Click More settings Opening more settingsCancelling a print job Click the Print button to start the print job Layout settings Eco settingsPaper settings Basic Job Accounting Scanning from Samsung Printer ExperienceScanning from Windows This option allows you to print with the given permission Click Scan and save the image Find Samsung Printers Accessing management toolsFrom the Charms, select Search Apps Search for Devices and Printers Installing accessoriesSelect Device Settings Devices and Printers TroubleshootingSettings Country/Region Customer Care Center WebSite Cote D’ Ivoire Cyprus Hong Kong Nicaragua Russia AppleTalk Access point802.11 802.11b/g/n Collation DefaultCoverage Control Panel Duty Cycle DuplexDot Matrix Printer Ethernet EtherTalkEmulation Fuser Unit Halftone GatewayGrayscale Ieee ITU-T No chart IPM MAC address Modem NetWare Originals Printer Driver ResolutionPostScript Print Media Subnet Mask Toner Cartridge UNC Path Watermark WPA-PSK Index Overlay printing Troubleshooting