Printing quality problems

Condition

 

Suggested Solutions

 

 

Wrinkles or creases

• Ensure that the paper is loaded properly.

 

Check the paper type and quality.

 

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Back of printouts are dirty

• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 55).

Solid color or black pages

• The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.

A

• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 53).

• The machine may require repairing. Contact a service representative.

 

5. Troubleshooting 179

Page 179
Image 179
Samsung CLP-365W/XAA manual Condition Suggested Solutions Wrinkles or creases, Back of printouts are dirty