Samsung CLP-365W/XAA manual Condition Suggested Solutions Loose toner, Character voids

Printing quality problems

	Condition		Suggested Solutions
Loose toner		• Clean the inside of the machine (see "Cleaning the machine" on page 55).
		•	Check the paper type and quality.
		•	Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 53).
		If the problem persists, the machine may require repair. Contact a service representative.

Character voids Character voids are white areas within parts of characters that should be solid black:

A	• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
	• The paper may not meet paper specifications.

Horizontal stripes	If horizontally aligned black streaks or smears appear:
	•	The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
	•	The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 53).
	If the problem persists, the machine may require repairing. Contact a service representative.

5. Troubleshooting 180