HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable
http://h20000.www2.hp.com/bizsupport/TechSupport/
Document.jsp?objectID=lpg50101
It is your responsibility to contact
Software Technical Support
Software Technical Support for your HP Software, HP
Software Technical Support includes assistance with:
•Answering your installation questions
•Setting up and configuring the software
•Interpreting system error messages.
•Isolating system problems to software usage problems.
•Obtaining support pack information or updates.
Software technical support does NOT include assistance with:
•Generating or diagnosing
•Installing
Contacting HP
If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:
Locate your nearest HP Support location via the World Wide Web at:
http://www.hp.com/support
Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP:
•Product serial number, model name, and model number
•Applicable error messages
•
•Operating system
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