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HP CQ41-208TU, CQ41-205TX, CQ41-204TX, CQ41-206TX manual Computer does not detect the optical drive

Models: CQ41-211TU CQ41-210TU CQ41-205TX CQ41-208TU CQ41-213TU CQ41-211TX CQ41-224TX CQ41-206TX CQ41-212TX CQ41-209TX CQ41-209TU CQ41-208TX CQ41-225TX CQ41-223TX CQ41-207TX CQ41-204TX

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The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1.Remove any discs from the optical drive.

2.Click Start > Control Panel > System and Security. Then in the System area, click Device Manager.

3.In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.

4.Right-click the optical device listing to perform the following tasks:

●Update driver software

●Disable

●Uninstall

●Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.

●Click Properties to see if the device is working properly:

◦The Properties window provides details about the device to help you troubleshoot issues.

◦Click the Driver tab to update, disable, or uninstall drivers for this device.

52 Chapter 4 Multimedia

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HP CQ41-208TU, CQ41-205TX, CQ41-204TX, CQ41-206TX, CQ41-207TX, CQ41-224TX manual Computer does not detect the optical drive

Contents

Page Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Multimedia Drives External devices and external media cards 117 Features Identifying hardware TouchPad ComponentsTop components Lights Components Features Panel System and Security Power Options Buttons and speakers Keys Fn key Display Front components Rear component Right-side components Left-side components Bottom components Wireless antennas Additional hardware components Labels Wireless, local area network, and modem Using wireless devices Using the wireless button Identifying wireless and network status iconsUsing the wireless controls Using HP Wireless Assistant Using operating system controls Using a Wlan Setting up a Wlan Protecting your Wlan Use a wireless transmitter with built-in securityUse wireless encryption Work behind a firewall Connecting to a Wlan Roaming to another network Using Bluetooth wireless devices select models only Bluetooth and Internet Connection Sharing ICS Troubleshooting wireless connection problems Cannot connect to a Wlan Current network security codes are unavailable Cannot connect to a preferred networkNetwork icon is not displayed Cannot connect to the wireless router Wlan connection is very weak Using the modem select models only Connecting a modem cable Viewing the current location selection Connecting a country-specific modem cable adapterSelecting a location setting Adding new locations when traveling Select Start Devices and Printers Check for pulse or tone dialing Solving travel connection problemsCheck the telephone line type Set the modem to ignore dial tones Connecting to a local area network Clear the check box for Wait for dial tone before dialing Using the TouchPad Pointing devices and keyboard Setting TouchPad preferences Connecting an external mouse Using keyboard hotkeys Function Hotkey Displaying system information Opening Help and Support Opening a Web browser Switching the screen imageOpening the Print Options window Decreasing screen brightness Initiating SleepInitiating QuickLock Increasing screen brightness Playing previous track or section of an audio CD or a DVD Playing, pausing or resuming an audio CD or a DVDStopping an audio CD or a DVD Playing next track or section of an audio CD or a DVD Using keypads Num lk key Switching key functions on the embedded numeric keypad Using the embedded numeric keypadUsing an optional external numeric keypad Enabling and disabling the embedded numeric keypad Cleaning the TouchPad and keyboard Multimedia features Multimedia Identifying your multimedia components Environmental Notices Adjusting the volume Click Customize notification icons Using the media activity hotkeys Installing multimedia software from a disc Using DVD Play softwareUsing other preinstalled multimedia software Multimedia software Audio Connecting external audio devicesSelect Start All Programs Accessories Sound Recorder Checking your audio functions Connecting an external monitor or projector Video Connecting an Hdmi device Configuring audio for Hdmi Webcam select models only Webcam tips Adjusting webcam properties Troubleshooting Computer does not detect the optical drive Disc does not play automatically Select Advanced Settings Monitor tabDisc does not play DVD movie stops, skips, or plays erratically DVD movie is not visible on an external display Remove any discs from the optical drive Obtaining the latest HP device drivers Obtaining the latest Windows device drivers Using power-saving states Power managementSetting power options Initiating and exiting Sleep Using the battery meter Initiating and exiting Hibernation Viewing the current power plan Using power plansSetting password protection on wakeup Selecting a different power plan Using external AC power Connecting the AC adapter Testing an AC adapter Using Battery Check Using battery powerFinding battery information in Help and Support Displaying the remaining battery charge Inserting or removing the battery Charging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Resolving a low battery level Disable Hibernation and Sleep Calibrating a batteryFully charge the battery Reenable Hibernation and Sleep Discharge the batteryFully recharge the battery Disposing of a used battery Conserving battery powerStoring a battery Replacing the battery Shutting down the computer Click Shut down Drives Handling drives Select Start Computer Identifying the installed optical driveOptical drive Using optical discs DVD±RW/R CD-RW discs Selecting the right discCD-R discs DVD±R discs Blu-ray Disc Playing a CD, DVD, or BDLightScribe DVD+R discs Select Start Default Programs Change AutoPlay settings Configuring AutoPlayChanging DVD region settings Copying a CD or DVD Select Start All Programs CyberLink DVD Suite Power2GoObserving the copyright warning Creating burning a CD or DVD Removing an optical disc CD, DVD, or BD Removing the optical drive Using external drives Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Replacing the hard drive Page Page Tighten the hard drive cover screws Replacing the hard drive External devices and external media cards Using a USB deviceConnecting a USB device Removing a USB device Using Digital Media Slot cards Inserting a digital card Removing a digital card Memory modules Page Page Page Security Protecting the computer Using passwords Setting passwords in Windows Setting passwords in Setup Utility Administrator password Power-on password Entering an administrator password Using antivirus software Using firewall software Installing critical security updates Installing an optional security cable Setup Utility Bios Starting Setup Utility Navigating and selecting in Setup Utility Using Setup UtilityChanging the language of Setup Utility Restoring default settings in Setup Utility Main menu Setup Utility menusExiting Setup Utility Security menu System Configuration menu Diagnostics menu Software updates Updating the Bios Determining the Bios version Downloading a Bios update Updating programs and drivers Backup and recovery Creating recovery discs Backing up your information Using Windows Backup and Restore Select Start All Programs Maintenance Backup and Restore Create a system restore point Using system restore pointsWhen to create restore points Restore to a previous date and time Select Start All Programs Recovery Manager Recovery Manager Performing a recoveryRecovering from the recovery discs Click System Recovery in the Recovery Manager window Symbols/Numerics Index Jacks Ssid Page Wlan label 14 Wlan module 11 writable media Index