HP CQ62-102TX, CQ62-109TX, CQ62-110TU, CQ62-111TX, CQ62-112TX, CQ62-113TU, CQ62-201AX, CQ62-201TU, CQ62-202AU, CQ62-202TU, CQ62-203AU, CQ62-203TU, CQ62-209WM, CQ62-210US, CQ62-211HE, CQ62-212TU, CQ62-213NR, CQ62-214NR, CQ62-214TU, CQ62-215DX, CQ62-215NR, CQ62-215TU, CQ62-217CA, CQ62-219WM, CQ62-220US, CQ62-225NR, CQ62-228DX, CQ62-231NR, CQ62-238DX, CQ62-251TX, CQ62-252TX, CQ62-255TU, CQ62-257TX, CQ62z-200 Obtaining the latest Windows device drivers, NOTE:, 2.Click Check for updates, 1.Click Start > All Programs > Windows Update

Obtaining the latest Windows device drivers

You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products.

To use Windows Update:

1.Click Start > All Programs > Windows Update.

NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates.

2.Click Check for updates.

3.Follow the on-screen instructions.

Troubleshooting drive and device driver problems 77

Contents

Page Page Safety warning notice Page Table of contents 3 Pointing devices and keyboard 4 Multimedia 5 Power management 6 Drives 7 External devices and external media cards 8 Adding or replacing a memory module 9 Security Appendix A Setup Utility (BIOS) Appendix B Software updates Appendix C Backup and recovery Page 1 Features Top components TouchPad Lights Button and speakers Keys Right-sidecomponents Left-sidecomponents Bottom components Display components Wireless antennas Page Additional hardware components Page 2Wireless, local area network, and modem Identifying wireless and network status icons Using the wireless controls Using the wireless action key Using HP Wireless Assistant Using operating system controls Setting up a WLAN Protecting your WLAN Connecting to a WLAN Roaming to another network Bluetooth and Internet Connection Sharing (ICS) Cannot connect to a WLAN Cannot connect to a preferred network Network icon is not displayed Current network security codes are unavailable WLAN connection is very weak Cannot connect to the wireless router Connecting a modem cable Connecting a country-specificmodem cable adapter Selecting a location setting Viewing the current location selection Adding new locations when traveling Solving travel connection problems 7.Clear the check box for Wait for dial tone before dialing 3 Pointing devices and keyboard Synaptics Disable gestures Control Panel > Hardware and Sound > Mouse > Device settings > Settings Page Start > Devices and Printers Mouse settings Page Page Page 4 Multimedia Identifying your multimedia components Adjusting the volume Using the media activity functions Using the media activity action keys Using CyberLink PowerDVD software Using other preinstalled multimedia software Installing multimedia software from a disc Connecting external audio devices Checking your audio functions Start > Control Panel > Hardware and Sound > Sound Connecting an HDMI device (select models only) Configuring audio for HDMI (select models only) Webcam tips Adjusting webcam properties Hue Saturation Sharpness Gamma Backlight 5 Power management Using power-savingstates Initiating and exiting Sleep Initiating and exiting Hibernation Using the battery meter Using power plans Viewing the current power plan Selecting a different power plan Customizing power plans Setting password protection on wakeup Page Connecting the AC adapter Testing an AC adapter Finding battery information in Help and Support Using Battery Check Displaying the remaining battery charge Inserting or removing the battery Charging a battery Maximizing battery discharge time Managing low battery levels Identifying low battery levels Resolving a low battery level Calibrating a battery Step 1: Fully charge the battery Step 2: Disable Hibernation and Sleep 4.Change the Turn off the display settings to Never 5.Click Change advanced power settings Hibernate after On battery Never Step 3: Discharge the battery Step 4: Fully recharge the battery Step 5: Reenable Hibernation and Sleep Conserving battery power Storing a battery Disposing of a used battery Replacing the battery Configure Switchable Graphics Configure ATI PowerXpress 3.Click Shut down Power 6 Drives Identifying the installed optical drive Using optical discs Selecting the right disc (CDs, DVDs, and BDs) CD-Rdiscs CD-RWdiscs DVD±R discs DVD±RW discs Playing a CD, DVD, or BD Page Configuring AutoPlay Changing DVD region settings Observing the copyright warning Copying a CD, DVD, or BD Creating or “burning” a CD or DVD Removing a CD, DVD, or BD The optical disc tray does not open for removal of a CD, DVD, or BD A disc does not play automatically A DVD movie stops, skips, or plays erratically A DVD movie is not visible on an external display The process of burning a disc does not begin, or it stops before completion A DVD playing in Windows Media Player produces no sound or display A device driver must be reinstalled Obtaining the latest HP device drivers Obtaining the latest Windows device drivers Page Using Disk Defragmenter Using Disk Cleanup Page Page Page Page 7External devices and external media cards Connecting a USB device Removing a USB device Inserting a digital card Removing a digital card 8 Adding or replacing a memory module Page Page 9 Security Setting passwords in Windows Setting passwords in Setup Utility Administrator password Power-onpassword Start > All Programs > Norton Internet Security Start > All Programs > Windows Update A Setup Utility (BIOS) Changing the language of Setup Utility Navigating and selecting in Setup Utility Displaying system information Restoring default settings in Setup Utility Exiting Setup Utility Main menu Security menu System Configuration menu Diagnostics menu B Software updates Determining the BIOS version Downloading a BIOS update Page C Backup and recovery 1.Select Start > All Programs > Recovery Manager > Recovery Disk Creation Edit > Paste Using Windows Backup and Restore Using system restore points When to create restore points Create a system restore point Restore to a previous date and time Recovering from the recovery discs Recovering from the dedicated recovery partition (select models only) Index