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HP CQ62-231NR, CQ62-238DX manual Summary, Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC

Models: CQ62z-300 CQ62z-200 CQ62-213NR

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Compaq Presario CQ62 Notebook

PC and HP G62 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

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HP CQ62-231NR manual Summary, Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC, Maintenance and Service Guide

Contents

Maintenance and Service Guide SUMMARYCompaq Presario CQ62 Notebook PC and HP G62 Notebook PC Copyright 2010 Hewlett-Packard Development Company, L.P ENWW MSG revision historyENWW iv MSG revision historySafety warning notice ENWW vi Safety warning notice4 Removal and replacement procedures Table of contents1 Product description External component identification5 Setup Utility 7 Backup and recovery 6 Specifications8 Connector pin assignments 9 Power cord set requirementsDisplay BatteryENWW 10 RecyclingCompaq 1 Product descriptionPresario DiscreteENWW 2 Chapter 1 Product description3072 MB 1024 MB × 1 + ENWW 4 Chapter 1 Product descriptionENWW ENWW 6 Chapter 1 Product descriptionIdentifying the hardware 2 External component identification1. Select Start My Computer 3. Select Hardware tab Device ManagerTop components 3. Select Mouse settingsTouchPad 1. Select Start Devices and PrintersENWW LightsTop components Button and speakers Keys Wireless antenna DisplaySends and receives signals from one or more wireless devices Internal microphoneENWW Right-side componentsRight-side components Left-side components Bottom components Wireless antennasagency that regulates wireless devices in your country or ENWW 16 Chapter 2 External component identificationENWW Additional hardware componentsAdditional hardware components ENWW 18 Chapter 2 External component identificationSerial number location 3 Illustrated parts catalog20 Chapter 3 Illustrated parts catalog Computer major componentsENWW HP G62 biscotti computer models ENWW 22 Chapter 3 Illustrated parts catalogDescription Spare part numberComputer major components ENWWDescription Spare part number24 Chapter 3 Illustrated parts catalog Wireless WLAN moduleENWW DescriptionPower connector includes cable BatteryENWW Computer major componentsENWW 26 Chapter 3 Illustrated parts catalogHard drive cover Memory module coverPresario CQ62 with webcam and microphone modules Display assembly components595190-001 Presario CQ62 with microphone module onlyENWW 28 Chapter 3 Illustrated parts catalog1 Hard drive bay cover includes captive screws Plastics Kit30 Chapter 3 Illustrated parts catalog Mass storage devicesENWW Mass storage devices ENWWDescription Spare part number32 Chapter 3 Illustrated parts catalog Miscellaneous partsENWW Sequential part number listing ENWW 34 Chapter 3 Illustrated parts catalogSpare part number DescriptionSequential part number listing ENWWSpare part number DescriptionENWW 36 Chapter 3 Illustrated parts catalogSequential part number listing ENWWSpare part number DescriptionENWW 38 Chapter 3 Illustrated parts catalogSpare part number DescriptionPreliminary replacement requirements 4 Removal and replacement proceduresService considerations Tools requiredDrive handling Cables and connectorsElectrostatic discharge damage Grounding guidelinesWorkstation guidelines Packaging and transporting guidelinesMaterial Equipment guidelinesVoltage protection level Serial number Component replacement proceduresComponent replacement procedures Computer feetENWW Battery Hard drive 6. Disconnect the hard drive cable from the system board 48 Chapter 4 Removal and replacement procedures7. Remove the hard drive 4 from the hard drive bay ENWWComponent replacement procedures Reverse this procedure to install the hard driveENWW Optical drive 3. Grasp the bezel and slide the optical drive out of the computer Component replacement procedures6. Remove the optical drive bracket ENWWWLAN module ENWW Component replacement procedures54 Chapter 4 Removal and replacement procedures Reverse this procedure to install a WLAN moduleENWW Memory module 56 Chapter 4 Removal and replacement procedures Reverse this procedure to install a memory module6. Remove the module 2 by pulling it away from the slot at an angle ENWWKeyboard 58 Chapter 4 Removal and replacement procedures 8. Remove the keyboard Reverse this procedure to install the keyboard3. Turn the computer display-side up with the front toward you 4. Open the computer as far as possibleTop cover a. Battery see Battery on page b. Hard drive See Hard drive on pagec. Optical drive see Optical drive on page d. WLAN module see WLAN module on page3. Turn the computer display-side up with the front toward you 60 Chapter 4 Removal and replacement procedures4. Open the computer as far as possible ENWWComponent replacement procedures Reverse this procedure to install the switch coverENWW a. Optical drive see Optical drive on page Speaker assemblyb. Keyboard see Keyboard on page c. Top cover see Top cover on page a. Hard drive see Hard drive on page Power button boardb. Optical drive see Optical drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pagea. Hard drive see Hard drive on page TouchPad button boardb. Optical drive see Optical drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pagea. Hard drive see Hard drive on page Modem moduleb. Optical drive see Optical drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pageENWW 66 Chapter 4 Removal and replacement proceduresa. Hard drive see Hard drive on page USB boardb. Optical drive see Optical drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on page68 Chapter 4 Removal and replacement procedures Reverse this procedure to install the USB boardENWW a. Hard drive see Hard drive on page Power connectorb. Optical drive see Optical drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pagea. Optical drive see Optical drive on page Display assemblyb. Keyboard see Keyboard on page c. Top cover see Top cover on page ENWW Component replacement procedures72 Chapter 4 Removal and replacement procedures Reverse this procedure to install the display assembly7. Lift the display panel 2 straight up to remove it 1 Two mylar screw covers on the display bezel bottom edgeReverse this procedure to install the webcam module Reverse this procedure to install the display bezelComponent replacement procedures 10. Remove the display bezelReverse this procedure to install the display panel Reverse this procedure to install the display hinge covers74 Chapter 4 Removal and replacement procedures ENWWComponent replacement procedures Reverse this procedure to install the display panel bracketsENWW System board RTC battery see RTC battery on pageMemory modules see Memory module on page WLAN module see WLAN module on page4. Remove the battery see Battery on page e. Speaker assembly see Speaker assembly on pagea. Hard drive see Hard drive on page b. Optical drive see Optical drive on pageProcessor see Processor on page Fan/heat sink assembly see Fan/heat sink assembly on pagef. Speaker assembly see Speaker assembly on page RTC batteryg. Display assembly see Display assembly on page a. Hard drive see Hard drive on page b. WLAN see WLAN module on pageReverse this procedure to install the RTC battery 3. Lift the battery 2 out of the computer80 Chapter 4 Removal and replacement procedures ENWWf. Display assembly see Display assembly on page Fan/heat sink assemblyg. System board see System board on page e. Speaker assembly see Speaker assembly on page82 Chapter 4 Removal and replacement procedures 4. Remove the fan/heat sink assembly 2 by lifting straight up2. Disconnect the fan cable from the system board 1. Turn the system board right-side up, with the front toward youReverse this procedure to install the fan/heat sink assembly 4. Remove the fan/heat sink assembly 3 by lifting straight upComponent replacement procedures 2. Disconnect the fan cable from the system boardENWW 84 Chapter 4 Removal and replacement proceduresComponent replacement procedures ProcessorNOTE All processor spare part kits include thermal material ENWWe. Speaker assembly see Speaker assembly on page h. Fan/heat sink assembly see Fan/heat sink assembly on pagef. Display assembly see Display assembly on page a. Hard drive see Hard drive on pageComponent replacement procedures Reverse this procedure to install the processor2. Lift the processor 2 straight up and remove it ENWWENWW 88 Chapter 4 Removal and replacement proceduresComputer Setup in Windows 5 Setup UtilityStarting Setup Utility Using Setup UtilityDisplaying system information Navigating and selecting in Setup UtilityRestoring default settings in Setup Utility Exiting Setup Utility Setup Utility menusMain menu Security menuDiagnostics menu System Configuration menuand f12 functions of Setup Utility in intervals of 5 seconds each Starting Computer Setup Computer Setup in LinuxUsing Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup File menu Computer Setup menusComputer Setup in Linux Diagnostics menuSecurity menu ENWWLanguage System Configuration menuBuilt-in device options ENWW 100 Chapter 5 Setup UtilityComputer specifications 6 Specifications39.6-cm 15.6-in display specifications Pixel resolution 102 Chapter 6 SpecificationsTotal power consumption ENWWHard drive specifications Hard drive specificationsENWW Applicable disc Random access timeCache buffer Data transfer rateENWW 1. Select Start Computer System resource specificationsResources by type Resources by connection 4. Click Device ManagerWindows 7 Backup and recoveryCreating recovery discs Backing up your information 1. Select Start All Programs Maintenance Backup and Restore Using Windows Backup and RestoreUsing system restore points Performing a recoveryWhen to create restore points Create a system restore pointRecovering from the dedicated recovery partition select models only Recovering from the recovery discsSelect Start All Programs Recovery Manager Recovery Manager 2. Click System Recovery in the Recovery Manager windowLinux backup and recovery ENWW 114 Chapter 7 Backup and recoveryAudio-out headphone 8 Connector pin assignmentsAudio-in microphone 116 Chapter 8 Connector pin assignments External monitorENWW RJ-45 network RJ-11 modemENWW RJ-11 modem118 Chapter 8 Connector pin assignments HDMIENWW ENWW Universal Serial BusUniversal Serial Bus ENWW 120 Chapter 8 Connector pin assignmentsRequirements for all countries or regions 9 Power cord set requirementsCountry/region Requirements for specific countries or regionsAccredited agency Applicable note number10 Recycling BatteryDisplay 3. Remove the display bezel Perform the following steps to disassemble the display assembly124 Chapter 10 Recycling ENWWENWW 6. Remove the display panel assembly 2 from the display enclosureDisplay 11. Lift the top edge of the backlight cover 2 and swing it outward 9. Remove the display panel frame 2 from the display panel12. Remove the backlight cover 13. Turn the display panel right-side up16. Remove the backlight frame from the display panel 15. Turn the display panel upside downENWW Display18. Disconnect the display cable 1 from the LCD panel 17. Remove the backlight from the backlight frame20. Release the LCD panel 3 from the display rear panel 128 Chapter 10 RecyclingENWW 22. Remove the LCD panel 23. Recycle the LCD panel and backlightDisplay ENWW 130 Chapter 10 RecyclingIndex Symbols/NumericsPage Page Page