HP CQ62-211HE, CQ62-238DX, CQ62-231NR, CQ62-225NR, CQ62-220US

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HP CQ62-211HE, CQ62-238DX, CQ62-231NR, CQ62-225NR, CQ62-220US, CQ62-215DX, CQ62-213NR, CQ62-203AU, CQ62-209WM, CQ62z-200, CQ62z-300

Contents

Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC SUMMARYMaintenance and Service Guide Copyright 2010 Hewlett-Packard Development Company, L.P MSG revision history ENWW iv MSG revision history Safety warning notice vi Safety warning notice 1 Product description Table of contents4 Removal and replacement procedures External component identification 5 Setup Utility 8 Connector pin assignments 6 Specifications7 Backup and recovery 9 Power cord set requirements 10 Recycling Index Presario 1 Product descriptionCompaq Discrete 2 Chapter 1 Product description 3072 MB 1024 MB × 1 + 4 Chapter 1 Product description ENWW 6 Chapter 1 Product description 1. Select Start My Computer 2 External component identificationIdentifying the hardware 3. Select Hardware tab Device Manager TouchPad 3. Select Mouse settingsTop components 1. Select Start Devices and Printers Lights Button and speakers Keys Sends and receives signals from one or more wireless devices DisplayWireless antenna Internal microphone Right-side components Left-side components agency that regulates wireless devices in your country or Wireless antennasBottom components 16 Chapter 2 External component identification Additional hardware components 18 Chapter 2 External component identification 3 Illustrated parts catalog Serial number location Computer major components 20 Chapter 3 Illustrated parts catalog HP G62 biscotti computer models Touchpad button board 22 Chapter 3 Illustrated parts catalogSpare part number Hard drive Description Wireless WLAN module 24 Chapter 3 Illustrated parts catalog USB board BatteryPower connector includes cable Base enclosure Memory module cover 26 Chapter 3 Illustrated parts catalogHard drive cover 595190-001 Display assembly componentsPresario CQ62 with webcam and microphone modules Presario CQ62 with microphone module only 28 Chapter 3 Illustrated parts catalog Plastics Kit 1 Hard drive bay cover includes captive screws Mass storage devices 30 Chapter 3 Illustrated parts catalog Description Miscellaneous parts 32 Chapter 3 Illustrated parts catalog Sequential part number listing 34 Chapter 3 Illustrated parts catalog Spare part number 36 Chapter 3 Illustrated parts catalog Spare part number 38 Chapter 3 Illustrated parts catalog Service considerations 4 Removal and replacement proceduresPreliminary replacement requirements Tools required Cables and connectors Drive handling Grounding guidelines Electrostatic discharge damage Packaging and transporting guidelines Workstation guidelines Voltage protection level Equipment guidelinesMaterial Component replacement procedures Serial number Computer feet Battery Hard drive 7. Remove the hard drive 4 from the hard drive bay 48 Chapter 4 Removal and replacement procedures6. Disconnect the hard drive cable from the system board Reverse this procedure to install the hard drive Optical drive 3. Grasp the bezel and slide the optical drive out of the computer 6. Remove the optical drive bracket WLAN module Component replacement procedures Reverse this procedure to install a WLAN module 54 Chapter 4 Removal and replacement procedures Memory module 6. Remove the module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module56 Chapter 4 Removal and replacement procedures Keyboard 3. Turn the computer display-side up with the front toward you 8. Remove the keyboard Reverse this procedure to install the keyboard58 Chapter 4 Removal and replacement procedures 4. Open the computer as far as possible c. Optical drive see Optical drive on page a. Battery see Battery on page b. Hard drive See Hard drive on pageTop cover d. WLAN module see WLAN module on page 60 Chapter 4 Removal and replacement procedures Reverse this procedure to install the switch cover b. Keyboard see Keyboard on page c. Top cover see Top cover on page Speaker assemblya. Optical drive see Optical drive on page b. Optical drive see Optical drive on page Power button boarda. Hard drive see Hard drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on page TouchPad button board Modem module 66 Chapter 4 Removal and replacement procedures USB board Reverse this procedure to install the USB board 68 Chapter 4 Removal and replacement procedures Power connector Display assembly Component replacement procedures 7. Lift the display panel 2 straight up to remove it Reverse this procedure to install the display assembly72 Chapter 4 Removal and replacement procedures 1 Two mylar screw covers on the display bezel bottom edge 10. Remove the display bezel Reverse this procedure to install the display bezelReverse this procedure to install the webcam module 74 Chapter 4 Removal and replacement procedures Reverse this procedure to install the display hinge coversReverse this procedure to install the display panel Reverse this procedure to install the display panel brackets Memory modules see Memory module on page RTC battery see RTC battery on pageSystem board WLAN module see WLAN module on page e. Speaker assembly see Speaker assembly on page Fan/heat sink assembly see Fan/heat sink assembly on page Processor see Processor on page g. Display assembly see Display assembly on page RTC batteryf. Speaker assembly see Speaker assembly on page a. Hard drive see Hard drive on page b. WLAN see WLAN module on page 80 Chapter 4 Removal and replacement procedures 3. Lift the battery 2 out of the computerReverse this procedure to install the RTC battery g. System board see System board on page Fan/heat sink assemblyf. Display assembly see Display assembly on page 2. Disconnect the fan cable from the system board 4. Remove the fan/heat sink assembly 2 by lifting straight up82 Chapter 4 Removal and replacement procedures 4. Remove the fan/heat sink assembly 3 by lifting straight up Reverse this procedure to install the fan/heat sink assembly 84 Chapter 4 Removal and replacement procedures Processor NOTE All processor spare part kits include thermal material h. Fan/heat sink assembly see Fan/heat sink assembly on page Reverse this procedure to install the processor 2. Lift the processor 2 straight up and remove it 88 Chapter 4 Removal and replacement procedures Starting Setup Utility 5 Setup UtilityComputer Setup in Windows Using Setup Utility Navigating and selecting in Setup Utility Displaying system information Restoring default settings in Setup Utility Main menu Setup Utility menusExiting Setup Utility Security menu and f12 functions of Setup Utility in intervals of 5 seconds each System Configuration menuDiagnostics menu Using Computer Setup Computer Setup in LinuxStarting Computer Setup Navigating and selecting in Computer Setup Restoring factory settings in Computer Setup Computer Setup menus File menu Security menu Language Built-in device options 100 Chapter 5 Setup Utility 39.6-cm 15.6-in display specifications 6 SpecificationsComputer specifications Total power consumption 102 Chapter 6 SpecificationsPixel resolution 39.6 cm Hard drive specifications Hard drive specifications Cache buffer Random access timeApplicable disc Data transfer rate ENWW Resources by type Resources by connection System resource specifications1. Select Start Computer 4. Click Device Manager 7 Backup and recovery Windows Creating recovery discs Backing up your information Using Windows Backup and Restore 1. Select Start All Programs Maintenance Backup and Restore When to create restore points Performing a recoveryUsing system restore points Create a system restore point Select Start All Programs Recovery Manager Recovery Manager Recovering from the recovery discsRecovering from the dedicated recovery partition select models only 2. Click System Recovery in the Recovery Manager window Linux backup and recovery 114 Chapter 7 Backup and recovery Audio-in microphone 8 Connector pin assignmentsAudio-out headphone External monitor 116 Chapter 8 Connector pin assignments RJ-11 modem RJ-11 modemRJ-45 network HDMI 118 Chapter 8 Connector pin assignments Universal Serial Bus Universal Serial Bus 120 Chapter 8 Connector pin assignments 9 Power cord set requirements Requirements for all countries or regions Accredited agency Requirements for specific countries or regionsCountry/region Applicable note number Display Battery10 Recycling 124 Chapter 10 Recycling Perform the following steps to disassemble the display assembly3. Remove the display bezel 6. Remove the display panel assembly 2 from the display enclosure 12. Remove the backlight cover 9. Remove the display panel frame 2 from the display panel11. Lift the top edge of the backlight cover 2 and swing it outward 13. Turn the display panel right-side up 15. Turn the display panel upside down 16. Remove the backlight frame from the display panel 20. Release the LCD panel 3 from the display rear panel 17. Remove the backlight from the backlight frame18. Disconnect the display cable 1 from the LCD panel 128 Chapter 10 Recycling 22. Remove the LCD panel 23. Recycle the LCD panel and backlight 130 Chapter 10 Recycling Symbols/Numerics IndexPage Page Page