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HP CQ62-211HE, CQ62-238DX, CQ62-231NR, CQ62-225NR, CQ62-220US, CQ62-215DX, CQ62-213NR, CQ62-203AU manual

Models: CQ62z-300 CQ62z-200 CQ62-213NR

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HP CQ62-211HE, CQ62-238DX, CQ62-231NR, CQ62-225NR, CQ62-220US, CQ62-215DX, CQ62-213NR, CQ62-203AU, CQ62-209WM, CQ62z-200, CQ62z-300

Contents

Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC SUMMARYMaintenance and Service Guide Copyright 2010 Hewlett-Packard Development Company, L.P MSG revision history ENWWiv MSG revision history ENWWSafety warning notice vi Safety warning notice ENWW1 Product description Table of contents4 Removal and replacement procedures External component identification5 Setup Utility 8 Connector pin assignments 6 Specifications7 Backup and recovery 9 Power cord set requirementsENWW BatteryDisplay 10 RecyclingPresario 1 Product descriptionCompaq Discrete2 Chapter 1 Product description ENWW3072 MB 1024 MB × 1 + 4 Chapter 1 Product description ENWWENWW 6 Chapter 1 Product description ENWW1. Select Start My Computer 2 External component identificationIdentifying the hardware 3. Select Hardware tab Device ManagerTouchPad 3. Select Mouse settingsTop components 1. Select Start Devices and PrintersTop components LightsENWW Button and speakers Keys Sends and receives signals from one or more wireless devices DisplayWireless antenna Internal microphoneRight-side components Right-side componentsENWW Left-side components agency that regulates wireless devices in your country or Wireless antennasBottom components 16 Chapter 2 External component identification ENWWAdditional hardware components Additional hardware componentsENWW 18 Chapter 2 External component identification ENWW3 Illustrated parts catalog Serial number locationENWW Computer major components20 Chapter 3 Illustrated parts catalog HP G62 biscotti computer models Description 22 Chapter 3 Illustrated parts catalogENWW Spare part numberDescription ENWWComputer major components Spare part numberENWW Wireless WLAN module24 Chapter 3 Illustrated parts catalog DescriptionENWW BatteryPower connector includes cable Computer major componentsHard drive cover 26 Chapter 3 Illustrated parts catalogENWW Memory module cover595190-001 Display assembly componentsPresario CQ62 with webcam and microphone modules Presario CQ62 with microphone module only28 Chapter 3 Illustrated parts catalog ENWWPlastics Kit 1 Hard drive bay cover includes captive screwsENWW Mass storage devices30 Chapter 3 Illustrated parts catalog Description ENWWMass storage devices Spare part numberENWW Miscellaneous parts32 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number 34 Chapter 3 Illustrated parts catalogENWW DescriptionSpare part number ENWWSequential part number listing Description36 Chapter 3 Illustrated parts catalog ENWWSpare part number ENWWSequential part number listing DescriptionSpare part number 38 Chapter 3 Illustrated parts catalogENWW DescriptionService considerations 4 Removal and replacement proceduresPreliminary replacement requirements Tools requiredCables and connectors Drive handlingGrounding guidelines Electrostatic discharge damagePackaging and transporting guidelines Workstation guidelinesVoltage protection level Equipment guidelinesMaterial Component replacement procedures Serial numberENWW Computer feetComponent replacement procedures Battery Hard drive 7. Remove the hard drive 4 from the hard drive bay 48 Chapter 4 Removal and replacement procedures6. Disconnect the hard drive cable from the system board ENWWENWW Reverse this procedure to install the hard driveComponent replacement procedures Optical drive 6. Remove the optical drive bracket Component replacement procedures3. Grasp the bezel and slide the optical drive out of the computer ENWWWLAN module Component replacement procedures ENWWENWW Reverse this procedure to install a WLAN module54 Chapter 4 Removal and replacement procedures Memory module 6. Remove the module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module56 Chapter 4 Removal and replacement procedures ENWWKeyboard 3. Turn the computer display-side up with the front toward you 8. Remove the keyboard Reverse this procedure to install the keyboard58 Chapter 4 Removal and replacement procedures 4. Open the computer as far as possiblec. Optical drive see Optical drive on page a. Battery see Battery on page b. Hard drive See Hard drive on pageTop cover d. WLAN module see WLAN module on page4. Open the computer as far as possible 60 Chapter 4 Removal and replacement procedures3. Turn the computer display-side up with the front toward you ENWWENWW Reverse this procedure to install the switch coverComponent replacement procedures b. Keyboard see Keyboard on page c. Top cover see Top cover on page Speaker assemblya. Optical drive see Optical drive on page b. Optical drive see Optical drive on page Power button boarda. Hard drive see Hard drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pageb. Optical drive see Optical drive on page TouchPad button boarda. Hard drive see Hard drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pageb. Optical drive see Optical drive on page Modem modulea. Hard drive see Hard drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on page66 Chapter 4 Removal and replacement procedures ENWWb. Optical drive see Optical drive on page USB boarda. Hard drive see Hard drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pageENWW Reverse this procedure to install the USB board68 Chapter 4 Removal and replacement procedures b. Optical drive see Optical drive on page Power connectora. Hard drive see Hard drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pageb. Keyboard see Keyboard on page c. Top cover see Top cover on page Display assemblya. Optical drive see Optical drive on page Component replacement procedures ENWW7. Lift the display panel 2 straight up to remove it Reverse this procedure to install the display assembly72 Chapter 4 Removal and replacement procedures 1 Two mylar screw covers on the display bezel bottom edgeComponent replacement procedures Reverse this procedure to install the display bezelReverse this procedure to install the webcam module 10. Remove the display bezel74 Chapter 4 Removal and replacement procedures Reverse this procedure to install the display hinge coversReverse this procedure to install the display panel ENWWENWW Reverse this procedure to install the display panel bracketsComponent replacement procedures Memory modules see Memory module on page RTC battery see RTC battery on pageSystem board WLAN module see WLAN module on pagea. Hard drive see Hard drive on page e. Speaker assembly see Speaker assembly on page4. Remove the battery see Battery on page b. Optical drive see Optical drive on pageFan/heat sink assembly see Fan/heat sink assembly on page Processor see Processor on pageg. Display assembly see Display assembly on page RTC batteryf. Speaker assembly see Speaker assembly on page a. Hard drive see Hard drive on page b. WLAN see WLAN module on page80 Chapter 4 Removal and replacement procedures 3. Lift the battery 2 out of the computerReverse this procedure to install the RTC battery ENWWg. System board see System board on page Fan/heat sink assemblyf. Display assembly see Display assembly on page e. Speaker assembly see Speaker assembly on page2. Disconnect the fan cable from the system board 4. Remove the fan/heat sink assembly 2 by lifting straight up82 Chapter 4 Removal and replacement procedures 1. Turn the system board right-side up, with the front toward youComponent replacement procedures 4. Remove the fan/heat sink assembly 3 by lifting straight upReverse this procedure to install the fan/heat sink assembly 2. Disconnect the fan cable from the system board84 Chapter 4 Removal and replacement procedures ENWWNOTE All processor spare part kits include thermal material ProcessorComponent replacement procedures ENWWf. Display assembly see Display assembly on page h. Fan/heat sink assembly see Fan/heat sink assembly on pagee. Speaker assembly see Speaker assembly on page a. Hard drive see Hard drive on page2. Lift the processor 2 straight up and remove it Reverse this procedure to install the processorComponent replacement procedures ENWW88 Chapter 4 Removal and replacement procedures ENWWStarting Setup Utility 5 Setup UtilityComputer Setup in Windows Using Setup UtilityNavigating and selecting in Setup Utility Displaying system informationRestoring default settings in Setup Utility Main menu Setup Utility menusExiting Setup Utility Security menuand f12 functions of Setup Utility in intervals of 5 seconds each System Configuration menuDiagnostics menu Using Computer Setup Computer Setup in LinuxStarting Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup Computer Setup menus File menuSecurity menu Diagnostics menuComputer Setup in Linux ENWWSystem Configuration menu LanguageBuilt-in device options 100 Chapter 5 Setup Utility ENWW39.6-cm 15.6-in display specifications 6 SpecificationsComputer specifications Total power consumption 102 Chapter 6 SpecificationsPixel resolution ENWWENWW Hard drive specificationsHard drive specifications Cache buffer Random access timeApplicable disc Data transfer rateENWW Resources by type Resources by connection System resource specifications1. Select Start Computer 4. Click Device Manager7 Backup and recovery WindowsCreating recovery discs Backing up your information Using Windows Backup and Restore 1. Select Start All Programs Maintenance Backup and RestoreWhen to create restore points Performing a recoveryUsing system restore points Create a system restore pointSelect Start All Programs Recovery Manager Recovery Manager Recovering from the recovery discsRecovering from the dedicated recovery partition select models only 2. Click System Recovery in the Recovery Manager windowLinux backup and recovery 114 Chapter 7 Backup and recovery ENWWAudio-in microphone 8 Connector pin assignmentsAudio-out headphone ENWW External monitor116 Chapter 8 Connector pin assignments ENWW RJ-11 modemRJ-45 network RJ-11 modemENWW HDMI118 Chapter 8 Connector pin assignments Universal Serial Bus Universal Serial BusENWW 120 Chapter 8 Connector pin assignments ENWW9 Power cord set requirements Requirements for all countries or regionsAccredited agency Requirements for specific countries or regionsCountry/region Applicable note numberDisplay Battery10 Recycling 124 Chapter 10 Recycling Perform the following steps to disassemble the display assembly3. Remove the display bezel ENWWDisplay 6. Remove the display panel assembly 2 from the display enclosureENWW 12. Remove the backlight cover 9. Remove the display panel frame 2 from the display panel11. Lift the top edge of the backlight cover 2 and swing it outward 13. Turn the display panel right-side upENWW 15. Turn the display panel upside down16. Remove the backlight frame from the display panel Display20. Release the LCD panel 3 from the display rear panel 17. Remove the backlight from the backlight frame18. Disconnect the display cable 1 from the LCD panel 128 Chapter 10 RecyclingDisplay 22. Remove the LCD panel 23. Recycle the LCD panel and backlightENWW 130 Chapter 10 Recycling ENWWSymbols/Numerics IndexPage Page Page