Table 2-5Solving Media Card Reader Problems (continued)

After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized by the computer.

Cause

Solution

 

 

The operating system needs time to recognize the device if the reader was just installed into the computer and you are turning the PC on for the first time.

Wait a few seconds so that the operating system can recognize the reader and the available ports, and then recognize whatever media is inserted in the reader.

After inserting a media card in the reader, the computer attempts to boot from the media card.

Cause

Solution

 

 

The inserted media card has boot capability.

If you do not want to boot from the media card, remove it during boot or do not select the option to boot from the inserted media card during the boot process.

Computer will not boot from a USB removable drive or media that is inserted in the USB port on the media card reader.

Cause

Solution

 

 

The media card reader is connected to the computer via the PCI card, which is not supported on the HP Desktop BIOS.

The bootable USB device will have boot support if you connect the media card reader to an available USB connector on the computer’s system board. If no connector is available, plug the bootable device into a different USB port on the computer.

After installing the media card reader, the front USB ports on the computer do not work.

Cause

Solution

 

 

The USB cable for the front USB ports was disconnected so that the system board connector could be used for the reader.

Reconnect the cable for the front USB ports. Install the PCI card and connect the media reader to the USB connector on the PCI card.

22 Chapter 2 Troubleshooting Without Diagnostics

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