Table
Network controller stopped working when an expansion board was added to the computer.
Cause | Solution |
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|
Network controller interrupt is shared with an expansion board. | Under the Computer Setup Advanced menu, change the |
| resource settings for the board. |
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|
The network controller requires drivers. | Verify that the drivers were not accidentally deleted when the |
| drivers for a new expansion board were installed. |
|
|
The expansion board installed is a network card (NIC) and | Under the Computer Setup Advanced menu, change the |
conflicts with the embedded NIC. | resource settings for the board. |
|
|
Network controller stops working without apparent cause.
Cause | Solution |
|
|
The files containing the network drivers are corrupted. | Download the network drivers from http://www.hp.com and |
| reinstall them. |
|
|
The cable is not securely connected. | Ensure that the cable is securely attached to the network |
| connector and that the other end of the cable is securely |
| attached to the correct device. |
|
|
The network controller is defective. | Contact an authorized service provider. |
|
|
New network card will not boot. |
|
|
|
Cause | Solution |
|
|
New network card may be defective or may not meet industry- standard specifications.
Install a working,
Cannot connect to network server when attempting Remote System Installation.
Cause | Solution |
|
|
The network controller is not configured properly.
Verify Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for your NIC.
System setup utility reports unprogrammed EEPROM.
Cause | Solution |
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|
Unprogrammed EEPROM. | Contact an authorized service provider. |
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36 Chapter 2 Troubleshooting Without Diagnostics | ENWW |